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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in customer engagement and relationship management at the CXO level, with a proven ability to drive revenue growth and manage margins through strategic business development and complex project execution.
Highest-signal resume keywords
Customer EngagementBusiness DevelopmentFinancial AcumenComplex Project LeadershipIndustry Trends Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue GrowthMargin ManagementEngagement ScopingFee NegotiationConsulting Engagement DeliveryUtilization Target AchievementStrategic Initiative ExecutionInnovation DrivingChange Management
Soft Skills
Relationship BuildingCollaborationCuriosityProfessional DevelopmentThought Leadership
Industry Keywords
CXO Level EngagementSenior Executive RelationshipsMultidisciplinary TeamsPublic Sector ExperiencePersonal Brand
About the role
Key responsibilities & impact- Drive significant financial outcomes through signings and revenue targets
- Manage margin expectations and backlog growth
- Identify, pursue, and convert business development opportunities
- Undertake engagement scoping and fee negotiation while ensuring profitability and containing risk
- Build and maintain relationships with customer CXOs
- Lead C-level customer interactions and consulting initiatives, deliverables, and deal outputs
- Advise on and deliver complex consulting engagements
- Enhance customer satisfaction, develop new relationships, and secure customer references
- Achieve individual and team utilization targets
- Lead the design of complex engagements and oversee delivery
- Foster personal and professional development, curiosity, innovation, and collaboration
- Shape and drive strategic company initiatives using industry and technology expertise
- Align with Kyndryl’s strategic vision and contribute to its execution
- Drive external eminence, innovation, thought leadership, and intellectual capital
Requirements
What you’ll need- Extensive experience in customer engagement and relationship management at the CXO level
- Demonstrable ability to build and commercialize relationships with senior executives
- Proven track record of leading and executing complex projects with multidisciplinary teams in a consulting, corporate or public sector environment
- Effective financial acumen with experience in driving revenue growth and managing margins
- Experience of managing or supporting high-value business development activities with senior stakeholders
- Deep understanding of industry trends and technology
- Sound personal brand and presence in the industry
- Demonstrated ability to innovate and drive change
Benefits
Comp & perks- Discretionary annual bonus program based on performance
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Employee learning programs and access to industry certifications, including Microsoft, Google, Amazon, and Skillsoft
- Company-wide volunteering and giving platform
- Inclusion Networks and workplace support
- Potential sales commission plan for sales commission eligible roles