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Kyndryl

Director, Customer Partner – Consumer & Travel

Kyndryl

. Develop and execute account strategies to grow and retain Kyndryl’s most valuable accounts .

Posted 9/30/2026full-timeRemote • United StatesLead💰 $161,520 - $290,760 per yearWebsite

About the role

Key responsibilities & impact
  • Develop and execute account strategies to grow and retain Kyndryl’s most valuable accounts
  • Generate new opportunities and expand existing work into larger scopes and new capabilities
  • Sell new offerings and minimize erosion to maximize renewals
  • Own the account P&L and ensure customer satisfaction, integrity, and compliance
  • Build and maintain relationships with C-suite decision-makers
  • Collaborate with sales team members across the process from prospecting to closing
  • Build go-to-market pipelines with partners
  • Apply industry expertise and external best practices to provide innovative solutions
  • Identify and qualify opportunities for bespoke customer services
  • Maintain account excellence and integrity
  • Transform account management practices

Requirements

What you’ll need
  • Experience running account P&L
  • Travel & Transportation expertise
  • Deep knowledge of business and technology trends and industry best practices
  • Experience managing the sales process end-to-end
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open-minded and empathetic approach in customer relationships
  • Bachelor's degree or Master’s degree (preferred)
  • Sales experience in technical solutions (preferred)

Benefits

Comp & perks
  • Discretionary annual bonus program based on performance
  • Medical and dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Hybrid-friendly culture
  • Be Well programs supporting financial, mental, physical, and social health
  • Career path tools and personalized development goals
  • Continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on learning opportunities