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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management with a focus on P&L ownership, revenue growth, and customer satisfaction. Leverages deep industry knowledge and consultative selling skills to drive innovative solutions and build strong relationships with decision-makers.
Highest-signal resume keywords
Account P&L ManagementSales Process ManagementRevenue GrowthConsultative SellingHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Strategy DevelopmentOpportunity GenerationCustomer Satisfaction ManagementRisk AssessmentBusiness Value Articulation
Soft Skills
Open-MindednessEmpathyProactive Outcome DrivingRelationship BuildingAdaptability
Certifications & Qualifications
Bachelor's DegreeMaster’s Degree
Industry Keywords
HealthcareBusiness TrendsTechnology TrendsIndustry Best PracticesAccount Compliance
About the role
Key responsibilities & impact- Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
- Generate new opportunities and expand existing work into larger scopes and new capabilities
- Sell new offerings while minimizing erosion and maximizing renewals
- Own the account P&L, ensuring customer satisfaction, integrity, and account compliance
- Create, maintain, and develop connections with top-level decision-makers
- Collaborate with sales team members across the management process from prospecting to closing
- Build a go-to-market pipeline with partners to pursue new deals
- Apply external best practices and industry expertise to provide innovative solutions
- Identify and qualify opportunities for bespoke customer services
- Ensure account excellence and maintain integrity
- Transform the future of account management
Requirements
What you’ll need- Minimum of 5+ years experience running account P&L with experience managing sales process end-to-end
- Healthcare experience
- Deep knowledge of business and technology trends and industry best practices
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
- Ability to lead with a consultative approach, identify and create demand across all Kyndryl capabilities, and articulate business value to customers
- Ability to operate in a fast-paced, flat organizational culture; embrace ambiguity and drive proactive outcomes
- Bachelor's degree or Master’s degree preferred
- Sales experience in technical solutions preferred
Benefits
Comp & perks- Discretionary annual bonus program based on performance
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Hands-on experience and learning opportunities
- Certification opportunities across Microsoft, Google, Amazon, Skillsoft, and other platforms
- Company-wide volunteering and giving platform
- Employee Inclusion Networks
- Remote work arrangement (partially remote)