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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, focusing on P&L ownership, customer satisfaction, and relationship building with decision-makers. Leverages industry knowledge and sales experience to drive revenue growth and develop innovative solutions.
Highest-signal resume keywords
Account P&L ManagementSales Process ManagementRevenue Growth StrategiesTravel & Transportation ExpertiseCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Strategy DevelopmentOpportunity GenerationSales ForecastingBusiness Trend AnalysisCost ManagementProfitability AnalysisRisk AssessmentTechnical Solutions Sales
Soft Skills
Open-Minded ApproachEmpathy in Customer Relationships
Certifications & Qualifications
Bachelor's DegreeMaster’s Degree
Industry Keywords
Account ManagementCustomer SatisfactionComplianceGo-To-Market StrategyBespoke Customer Services
About the role
Key responsibilities & impact- Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
- Generate new opportunities and expand existing work into larger scopes and new capabilities
- Sell new offerings while minimizing erosion and maximizing renewals
- Own the account P&L and ensure customer satisfaction, integrity, and account compliance
- Create, maintain, and develop relationships with top-level decision-makers
- Collaborate with sales team members throughout the process from prospecting to closing
- Build a go-to-market pipeline with partners
- Apply industry expertise and external best practices to provide innovative solutions
- Identify and qualify opportunities for bespoke customer services
- Maintain account excellence and integrity
- Shape the future of account management
Requirements
What you’ll need- Experience running account P&L
- Travel & Transportation expertise
- Deep knowledge of business and technology trends and industry best practices
- Experience managing the sales process end-to-end
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open-minded and empathetic approach in relationships with customers
- Bachelor's degree or Master’s degree preferred
- Sales experience in technical solutions preferred
Benefits
Comp & perks- Discretionary annual bonus program based on performance
- Comprehensive medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Employee learning programs and certification opportunities, including Microsoft, Google, Amazon, and Skillsoft
- Company-wide volunteering and giving platform
- Employee Inclusion Networks
- Hands-on experience and learning opportunities
- Sales commission plan in lieu of the annual discretionary bonus program, if applicable