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Kyndryl

Director, Financial Services – Customer Partner

Kyndryl

. Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts .

Posted 10/26/2026full-timeRemote • United StatesLead💰 $159,240 - $286,560 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, focusing on P&L ownership, customer satisfaction, and compliance while leveraging industry knowledge to drive revenue growth and innovative solutions. Proven ability to build relationships with C-suite executives and manage the sales process from prospecting to closing.

Highest-signal resume keywords
Account P&L ManagementRevenue Growth StrategiesSales Process ManagementFinancial Services ExpertiseCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account Strategy DevelopmentOpportunity GenerationSales ForecastingProfitability AnalysisRisk Management
Soft Skills
EmpathyOpen-MindednessCollaboration
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
Financial ServicesCapital MarketsBusiness TrendsTechnology TrendsBest Practices

About the role

Key responsibilities & impact
  • Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
  • Generate new opportunities and expand existing work into larger scopes and new capabilities
  • Sell new offerings and minimize account erosion to maximize renewals
  • Own the account P&L, customer satisfaction, integrity, and account compliance
  • Create, maintain, and develop relationships with C-suite decision-makers
  • Collaborate with sales team members across the process from prospecting to closing
  • Build a go-to-market pipeline with partners
  • Apply industry expertise and external best practices to provide innovative solutions
  • Identify and qualify new opportunities and deliver bespoke services for customer needs
  • Ensure account excellence and maintain integrity
  • Transform the future of account management

Requirements

What you’ll need
  • Minimum of 5+ years' experience running account P&L
  • Deep knowledge of business and technology trends and industry best practices
  • Experience in Financial Services and Capital Markets
  • Experience managing sales process end-to-end
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open minded and empathetic approach in relationships with customers
  • Bachelor's degree or Master’s degree preferred
  • Sales experience in technical solutions preferred

Benefits

Comp & perks
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Dynamic and inclusive work environment
  • Chance to work with a leading global IT services company
  • Discretionary annual bonus program based on performance
  • Sales commission plan, if applicable, in lieu of annual discretionary bonus
  • Medical and dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft
  • Company-wide volunteering and giving platform
  • Inclusion Networks
  • Flexible benefits supporting employees and their families