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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management with a focus on P&L ownership, revenue growth, and customer satisfaction. Leverages deep industry knowledge and consultative selling skills to build relationships with CxO decision-makers and drive innovative solutions.
Highest-signal resume keywords
Account P&L ManagementHealthcare Payer ApplicationsSales Process ManagementConsultative SellingRevenue Growth
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Strategy DevelopmentOpportunity GenerationSales Process ManagementRevenue Growth AnalysisCost ManagementProfitability AnalysisRisk AssessmentBusiness Value ArticulationIndustry Best PracticesTechnical Solutions Sales
Soft Skills
EmpathyOpen-MindednessRelationship BuildingProactive Problem SolvingAdaptability
Certifications & Qualifications
Bachelor's DegreeMaster’s Degree
Industry Keywords
HealthcareCxO RelationshipsAccount ComplianceGo-To-Market PipelineCustomer SatisfactionAccount ExcellenceDecision-Maker EngagementFast-Paced EnvironmentAmbiguity ManagementInnovative Solutions
About the role
Key responsibilities & impact- Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
- Generate new opportunities and expand existing work into larger scopes and new capabilities
- Sell new offerings while minimizing erosion and maximizing renewals
- Own the account P&L, ensuring customer satisfaction, integrity, and account compliance
- Create, maintain, and develop deep connections with top-level decision-makers
- Collaborate with sales team members from prospecting to closing
- Build a go-to-market pipeline with partners
- Apply external best practices and industry expertise to provide innovative solutions
- Identify and qualify new opportunities for bespoke services
- Ensure account excellence and maintain integrity
- Transform the future of account management
Requirements
What you’ll need- Ideal candidate will be located in Texas, Kentucky or Tennessee
- Ability to be at customer site up to 70%
- Minimum of 5+ years' experience running account P&L
- Experience managing sales process end-to-end
- Proven track record of managing and modernizing healthcare payer applications
- Healthcare experience and CxO relationships
- Deep knowledge of business and technology trends and industry best practices
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
- Ability to lead with a consultative approach, identify and create demand across all Kyndryl capabilities, and articulate business value to customers
- Ability to operate in a fast-paced, flat organizational culture; embrace ambiguity and drive proactive outcomes
- Sales experience in technical solutions
- Bachelor's degree or Master’s degree preferred
Benefits
Comp & perks- Discretionary annual bonus program based on performance
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Employee learning programs and access to professional certifications, including Microsoft, Google, Amazon, and Skillsoft
- Company-wide volunteering and giving platform
- Opportunities to donate, start fundraisers, and volunteer
- Employee Inclusion Networks and workplace support
- Hands-on experience and learning opportunities
- Opportunity to certify in four major platforms