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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in enterprise networking technologies, including routing, switching, and load balancing, with a strong focus on troubleshooting and optimizing network infrastructure solutions. Proven ability to manage complex customer issues and ensure compliance with Service Level Agreements.
Highest-signal resume keywords
Expert-Level Support For Enterprise Networking TechnologiesAdvanced Knowledge Of Routing And SwitchingStrong Hands-On Expertise In Load BalancingExperience Supporting Large-Scale Enterprise EnvironmentsProven Ability To Troubleshoot Complex Network Issues
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RoutingSwitchingLoad BalancingFirewall ManagementNetwork TroubleshootingDynamic Host Configuration ProtocolSSL OffloadingNetwork OptimizationIP Address ManagementData Center Networking
Soft Skills
Analytical SkillsProblem-Solving SkillsAttention To DetailStakeholder ManagementTeam Collaboration
Tools & Technologies
Palo Alto FirewallsCiscoAristaF5Citrix NetScalerWireless TechnologiesLoad Balancers
Industry Keywords
Service Level AgreementsOperational Level AgreementsNetwork Infrastructure SolutionsContinuous Improvement InitiativesEnterprise Networking
Tech Stack
Tools & technologiesCitrixFirewallsSwitching
About the role
Key responsibilities & impact- Provide expert-level support for enterprise networking technologies, including routing and switching
- Serve as a subject matter expert in network load balancing, Palo Alto firewalls, routing, and switching
- Research, evaluate, design, implement, troubleshoot, and optimize network infrastructure solutions
- Support Cisco, Arista, wireless technologies, load balancers, and firewall appliances
- Administer and support Dynamic Host Configuration Protocol services
- Design, implement, and troubleshoot SSL End-to-End, SSL Offloading, and SSL Pass-Through load-balancing solutions using F5 and Citrix NetScaler
- Manage IP address allocation, utilization, and lifecycle processes
- Perform software upgrades, lifecycle management, and operational support
- Implement enterprise network solutions for data center and branch office environments
- Ensure work is completed in accordance with established Service Level Agreements and Operational Level Agreements
- Perform advanced troubleshooting and root cause analysis
- Participate in continuous improvement initiatives to improve service quality, operational efficiency, and network reliability
- Manage complex customer issues and transition new business operations and services from customers to Kyndryl
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent industry experience
- Familiar with a variety of IT concepts, practices, and procedures
- Knowledge of design techniques, tools, and principles involved in producing precision technical plans, blueprints, drawings, and models
- Logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches
- Analytical and problem-solving skills with high attention to detail
- Strong hands-on expertise in enterprise networking technologies
- Advanced knowledge of routing, switching, wireless networking, firewalls, and load balancing
- Proven ability to troubleshoot and resolve complex network issues
- Experience supporting large-scale enterprise and data center environments
- Strong stakeholder management, communication, and team collaboration skills
Benefits
Comp & perks- Flexible, supportive environment
- Opportunities for hands-on experience and learning
- Opportunities to certify in all four major platforms
- Hybrid-friendly culture
- Be Well programs supporting financial, mental, physical, and social health
- Personalized development goals and continuous feedback
- Certifications with Microsoft, Google, and Amazon
- Coaching and hands-on experiences
- Cutting-edge learning opportunities