Japanese Language Expert

Kyndryl

. Solve complex problems and identify potential future issues across platforms and services .

Posted 10/7/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT service management, client relationship management, and security compliance while effectively communicating technical information to diverse stakeholders. Proficient in managing systems data and prioritizing tasks to deliver client-focused solutions.

Highest-signal resume keywords

IT Service ManagementFluent in Japanese (JLPT N2 or Above)Experience with ServiceNowExcellent Communication SkillsCustomer-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsProblem-SolvingAbility to Work IndependentlyGrowth Mindset

Tools & Technologies

Jira

Industry Keywords

Security ComplianceMulticultural Team ExperienceClient SolutionsTechnical Information ExplanationBusiness Opportunities

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Solve complex problems and identify potential future issues across platforms and services
Manage systems data for clients
Provide day-to-day solutions and security compliance
Oversee a queue of assignments and work directly with technicians
Prioritize tickets to deliver effective client solutions
Recommend modernization options
Identify new business opportunities
Cultivate relationships with teams and stakeholders
Collaborate with diverse colleagues and clients across industries

Requirements

What you’ll need

At least 5 years of experience in a similar role, preferably in an IT or technical setting
Fluent in Japanese (JLPT N2 or above) and English, both written and verbal
Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals
Experience with IT service management tools, such as ServiceNow and Jira
Ability to work independently and manage multiple tasks and deadlines
Experience working with Japanese clients or in a multicultural team is preferred
Growth mindset and commitment to personal and professional development
Customer-focused approach

Benefits

Comp & perks

Flexible, supportive environment
Well-being support through Be Well programs covering financial, mental, physical, and social health
Hands-on experience and learning opportunities
Opportunities to certify in Microsoft, Google, Amazon, and four major cloud platforms
Personalized development goals and continuous feedback
Coaching and hands-on experiences
Cutting-edge learning opportunities
Career path tools and professional development support
Employee referral program