FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in providing L2/L3 technical support for Deltek Maconomy Financials, including diagnosing system anomalies and managing incidents in ServiceNow. Proficient in validating transactional data and performing root cause analysis to ensure data integrity and compliance with governance metrics.
Highest-signal resume keywords
Deltek Maconomy Financials SupportServiceNow Incident ManagementRoot Cause AnalysisData Integrity ValidationSLA-Driven AMS Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportSystem DiagnosisData ReconciliationIncident ManagementProblem ManagementChange ManagementApplication AnalysisBatch ProcessingInterface TroubleshootingFinancial Module Expertise
Soft Skills
Customer ConsultationDocumentation MaintenanceCollaboration with Architects
Tools & Technologies
ServiceNowDeltek Maconomy
Certifications & Qualifications
Relevant CertificationsMaster Degree
Industry Keywords
APARGLFixed AssetsTimesheetsContract ManagementGovernance SLAXLA MetricsMulti-Entity EnvironmentsData Conversion Processes
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Provide dedicated L2/L3 technical support for Deltek Maconomy Financials
- Diagnose and resolve system anomalies across AP, AR, GL, Fixed Assets, Timesheets, and Contract Management modules
- Analyze application, batch, interface, and data integrity issues
- Perform root cause analysis and drive permanent technical resolution
- Manage incidents and service requests end-to-end in ServiceNow
- Adhere to WPP governance SLA and XLA metrics
- Validate transactional data across accounting modules
- Manage Maconomy reporting outputs and complex reconciliation activities
- Partner with application architects and development staff on requirements, system design, and implementation planning
- Consult customers on hardware configurations, operating system considerations, and data conversion processes
- Advise customers on software selection between custom applications and packaged solutions
Requirements
What you’ll need- 5+ years of experience working with ITSM tools (e.g. ServiceNow)
- Experience supporting Maconomy in enterprise or multi-entity environments
- Familiarity with incident, problem, and change management processes
- Understanding of SLA-driven AMS environments
- Ability to maintain accurate ticket documentation and status updates
- Strong functional understanding of Deltek Maconomy Financials
- Master Degree & Any relevant Certifications preferred
Benefits
Comp & perks- Flexible, supportive environment
- Well-being support through Be Well programs covering financial, mental, physical, and social health
- Hybrid-friendly culture
- Career path tools and personalized development goals
- Continuous feedback
- Learning opportunities and certifications with Microsoft, Google, and Amazon
- Coaching and hands-on experiences
- Professional development and career growth opportunities