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Kyndryl

SAP PI/PO & SAP Integration Suite, Application Support Consultant

Kyndryl

. Develop, support, and maintain interfaces using SAP PI/PO and SAP BTP Integration Suite (CPI) .

Posted 11/5/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in SAP PI/PO and SAP BTP Integration Suite (CPI) for developing and maintaining integration interfaces, with strong capabilities in incident management, root cause analysis, and compliance with operational standards. Proficient in monitoring integration landscapes and ensuring secure data transmission across various SAP integration technologies.

Highest-signal resume keywords
SAP PI/POSAP BTP Integration Suite (CPI)Incident ManagementServiceNowSAP Integration Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IDocRFCProxySOAPRESTODataFileSFTPXMLJSON
Soft Skills
Analytical SkillsProblem-SolvingStakeholder Communication
Tools & Technologies
ServiceNowSAP ECCAPI ManagementEvent MeshCloud-Based Integration Architecture
Certifications & Qualifications
SAP Integration Suite (CPI) Certification
Industry Keywords
Application Maintenance and SupportGlobal AMS Support ModelsSLA-Driven EnvironmentsDevOpsCI/CD

Tech Stack

Tools & technologies
CloudGroovyITSMServiceNowSOAP

About the role

Key responsibilities & impact
  • Develop, support, and maintain interfaces using SAP PI/PO and SAP BTP Integration Suite (CPI)
  • Monitor integration landscapes and ensure availability of business-critical interfaces
  • Analyze and resolve production incidents, interface failures, and data inconsistencies
  • Perform root cause analysis and provide timely resolution of support tickets through ServiceNow
  • Support SAP ECC integrations using IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP technologies
  • Coordinate with functional, Basis, infrastructure, and external teams for issue resolution and deployments
  • Implement interface enhancements and bug fixes
  • Support application testing activities
  • Monitor SAP ECC integration processes and proactively identify potential issues
  • Prepare technical documentation, operational procedures, and knowledge transfer materials
  • Ensure compliance with support SLAs, operational standards, and security requirements
  • Support encryption and secure communication mechanisms across integration interfaces

Requirements

What you’ll need
  • Hands-on experience with SAP PI/PO and SAP BTP Integration Suite (CPI)
  • Strong knowledge of SAP integration technologies including IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP
  • Experience in application maintenance and support (AMS) environments
  • Expertise in incident management, root cause analysis, and production support activities
  • Experience working with ServiceNow or similar ITSM tools for ticket management
  • Strong monitoring and troubleshooting capabilities across SAP ECC integration landscapes
  • Understanding of interface deployment, testing, and migration processes
  • Knowledge of security concepts, encryption mechanisms, and secure data transmission
  • Experience preparing technical documentation and support handover materials
  • Strong analytical, problem-solving, and stakeholder communication skills
  • Experience with SAP BTP services and cloud-based integration architecture
  • Knowledge of SAP S/4HANA integration scenarios and migration projects
  • Exposure to API Management, Event Mesh, and hybrid integration architectures
  • Experience working in global AMS support models with SLA-driven environments
  • Understanding of DevOps, CI/CD, and transport management processes for integrations
  • Familiarity with XML, XSLT, JSON, Groovy scripting, and message mapping techniques
  • SAP Integration Suite (CPI) certification is an added advantage
  • Ability to drive process improvements, automation, and integration optimization initiatives

Benefits

Comp & perks
  • Flexible, supportive environment
  • Well-being support through Be Well programs covering financial, mental, physical, and social health
  • Hands-on experience and learning opportunities
  • Opportunities to certify in major platforms
  • Personalized development goals and continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on development experiences
  • Hybrid-friendly culture
  • Career growth and cutting-edge learning opportunities