Senior Account Partner

Kyndryl

. Own the strategic customer relationship and executive accountability for customer value, satisfaction, advocacy and referenceability .

Posted 10/30/2026full-timeCourbevoie • FranceSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in strategic account leadership and complex enterprise sales, with a strong focus on building C-level relationships and executing customer growth strategies. Proficient in managing account financial performance and ensuring compliance within highly regulated industries.

Highest-signal resume keywords

Strategic Account LeadershipComplex Enterprise SalesConsultative SellingOpportunity ManagementFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account P&L ManagementRevenue GrowthNegotiationOpportunity ConversionAccount Strategy DevelopmentTechnology-Enabled TransformationCloud ComputingCybersecurityData ManagementAI Implementation

Soft Skills

Executive CommunicationRelationship BuildingMentoringInfluencing StakeholdersTeam Collaboration

Tools & Technologies

CRM SystemsData-Driven Account ManagementForecasting ToolsPipeline Management

Industry Keywords

BankingFinancial ServicesRegulatory ComplianceIT ServicesTechnology Partnerships

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Own the strategic customer relationship and executive accountability for customer value, satisfaction, advocacy and referenceability
Build trusted relationships with CIO, CTO, CISO and business leaders
Translate customer strategy and technology priorities into an actionable account plan
Provide industry insight and constructive challenge in executive conversations
Ensure material delivery or relationship issues are owned, escalated and resolved
Develop and execute customer growth strategies
Create demand, qualify opportunities and lead priority pursuits through proposal, negotiation and closure
Expand existing work while protecting renewals and minimizing erosion
Own account financial performance, including revenue, signings, margin, profitability, backlog, pipeline and forecasts
Orchestrate Consulting, Delivery, Architecture, Solutioning, Practices, AI, Finance, Legal, Commercial and partner teams
Engage hyperscalers, strategic alliances and technology partners
Shape strategic opportunities, executive value reviews, innovation workshops and cross-Kyndryl account plays
Maintain governance from opportunity qualification through contracting, transition and service run using CRM and data-driven account management
Create an inclusive, accountable and high-performing account culture
Mentor account team members and developing Customer Partners
Manage contractual, regulatory and internal compliance requirements
Represent Kyndryl with credibility, transparency and integrity

Requirements

What you’ll need

Significant senior experience, typically 15+ years, in strategic account leadership, complex enterprise sales, consulting-led growth or client partnership roles within technology or IT services
Demonstrated ownership of account P&L and track record of profitable revenue growth, opportunity conversion, renewals and margin management
Proven ability to build trusted C-level relationships and influence senior stakeholders across technology and business functions
Experience developing and executing account strategies for complex, multi-stakeholder enterprise customers
Strong consultative selling, opportunity management, negotiation and executive communication skills
Ability to orchestrate multidisciplinary and geographically distributed teams without relying solely on formal authority
Sound understanding of technology-enabled transformation, including cloud, infrastructure modernization, cybersecurity, data and AI, digital workplace and managed services
High commercial and financial acumen, with disciplined use of CRM, pipeline, forecasting and account governance
Fluent professional English
French fluency expected for customer engagement in France
Experience in banking, financial services or another highly regulated industry
Established network and executive credibility within large French or international enterprises
Experience shaping and closing complex, multi-practice or ecosystem-led transformation engagements
Bachelor’s or Master’s degree in business, engineering, technology or a related field; equivalent professional experience is equally valued

Benefits

Comp & perks

Flexible, supportive environment
Well-being support through Be Well programs covering financial, mental, physical, and social health
Hybrid-friendly culture
Personalized development goals and continuous feedback
Access to cutting-edge learning opportunities
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on experiences
Career-pathing tools and professional development support