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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account leadership and complex enterprise sales, with a strong focus on building C-level relationships and executing customer growth strategies. Proficient in managing account financial performance and orchestrating multidisciplinary teams to achieve measurable outcomes.
Highest-signal resume keywords
Strategic Account LeadershipComplex Enterprise SalesConsultative SellingOpportunity ManagementFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account P&L ManagementRevenue GrowthOpportunity ConversionNegotiation SkillsCRM ProficiencyPipeline ForecastingAccount GovernanceTechnology-Enabled TransformationCybersecurityData and AI
Soft Skills
Executive CommunicationRelationship BuildingInfluencing StakeholdersMentoringTeam Collaboration
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
IT ServicesConsulting-Led GrowthCloudInfrastructure ModernizationDigital WorkplaceManaged ServicesRegulatory ComplianceCustomer EngagementFrench FluencyInternational Enterprises
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Develop and manage a portfolio of non-Kyndryl customers
- Open new customers by bringing the full Kyndryl value proposition
- Own revenue signings by generating qualified pipeline
- Mobilize Consulting, Delivery, Architecture, Practices, AI, hyperscalers and alliance partners to create funded initiatives and measurable outcomes
- Own strategic customer relationships and executive accountability for customer value, satisfaction, advocacy and references
- Build relationships with CIOs, CTOs, CISOs and business leaders
- Translate customer strategy and priorities into actionable account plans
- Resolve delivery and relationship issues through appropriate Kyndryl teams
- Develop customer growth strategies aligned with customer priorities and Kyndryl’s value proposition
- Create demand, qualify opportunities and lead pursuits through proposal, negotiation and closure
- Own account financial performance, including revenue, signings, margin, profitability, backlog, pipeline and forecasting
- Orchestrate multidisciplinary Kyndryl and partner teams around customer outcomes
- Shape strategic opportunities, executive value reviews, innovation workshops and account plays
- Maintain governance from opportunity qualification through contracting, transition and service operations using CRM and data-driven account management
- Build an inclusive, accountable and high-performing account culture
- Mentor account team members and developing Customer Partners
- Manage contractual, regulatory and internal compliance requirements
- Represent Kyndryl with credibility, transparency and integrity
Requirements
What you’ll need- Significant senior experience, typically 15+ years, in strategic account leadership, complex enterprise sales, consulting-led growth or client partnership roles within technology or IT services
- Demonstrated ownership of account P&L and track record of profitable revenue growth, opportunity conversion, renewals and margin management
- Proven ability to build trusted C-level relationships and influence senior stakeholders across technology and business functions
- Experience developing and executing account strategies for complex, multi-stakeholder enterprise customers
- Strong consultative selling, opportunity management, negotiation and executive communication skills
- Ability to orchestrate multidisciplinary and geographically distributed teams without relying solely on formal authority
- Understanding of technology-enabled transformation, including cloud, infrastructure modernization, cybersecurity, data and AI, digital workplace and managed services
- High commercial and financial acumen, with disciplined use of CRM, pipeline, forecasting and account governance
- Fluent professional English
- French fluency expected for customer engagement in France
- Established network and executive credibility within large French or international enterprises
- Experience shaping and closing complex, multi-practice or ecosystem-led transformation engagements
- Bachelor’s or Master’s degree in business, engineering, technology or a related field is preferred; equivalent professional experience is equally valued
Benefits
Comp & perks- Flexible, supportive environment
- Hybrid-friendly culture
- Be Well programs supporting financial, mental, physical, and social health
- Personalized development goals and continuous feedback
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching and hands-on experiences
- Flexible career development and growth opportunities
- Employee referral program
