Senior Associate, HR Services

Kyndryl

. Maintain accurate employee records in HR systems .

Posted 9/24/2026full-timeBudapest • HungarySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing multi-country HR operations with a focus on French labor compliance, while maintaining accurate employee records and processing payroll-related tasks. Strong interpersonal skills and attention to detail are essential for effective collaboration and case resolution.

Highest-signal resume keywords

Multi-Country HR OperationsFluency in English and FrenchPayroll Processing SupportWorkday or ServiceNow FamiliarityAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Lifecycle ManagementPersonnel AdministrationData Entry PrecisionBasic-to-Intermediate MS ExcelStandard Document Handling

Soft Skills

Strong Personal AccountabilityInterpersonal SkillsCollaboration SkillsCuriosity and Willingness to Learn

Tools & Technologies

MyKyndrylHR Ticketing SystemsWorkdayServiceNow

Industry Keywords

HR ComplianceFrench Labor EnvironmentsOperational TransactionsEmployee Experience Expectations

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Maintain accurate employee records in HR systems
Process standard employment documentation
Manage operational transactions across the employee lifecycle, from onboarding to offboarding
Support payroll processing and resolve payroll-related issues and escalations
Serve as the primary operational contact for assigned countries
Manage employee and manager inquiries through MyKyndryl and HR ticketing systems
Ensure end-to-end case resolution in line with SLAs, quality standards, and employee experience expectations
Partner with HR Business Partners, Payroll, and Tier 2 / Tier 3 support teams
Manage multi-country HR operations with emphasis on French operational requirements
Identify recurring issues and drive process standardization
Maintain and enhance internal knowledge base content

Requirements

What you’ll need

Bachelor’s degree in HR, Business, or a related field, or 0–2 years of HR internship/administrative experience
Basic understanding of the employee lifecycle, personnel administration, and standard document handling
High attention to detail and precision in data entry
Strong personal accountability
Eagerness to learn and execute tasks in a fast-paced, high-volume operational environment
Strong interpersonal and collaboration skills
Fluency in English and French, written and spoken; French is mandatory
Curiosity and willingness to learn multi-country HR compliance, especially French labor environments
Internship, working student experience, or prior customer service, shared services, or administrative support exposure preferred
Familiarity with Workday, ServiceNow, or similar HR software or ticketing tools preferred
Basic-to-intermediate MS Excel skills, including data filtering and standard formulas, preferred

Benefits

Comp & perks

Flexible, supportive environment
Well-being support through Be Well programs covering financial, mental, physical, and social health
Hybrid-friendly culture
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on learning experiences
Cutting-edge learning opportunities
Career path and professional development support