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Kyndryl

Senior Kafka Operation Engineer – 24/7 Production Support

Kyndryl

. Provide 24x7 production support for Kafka environments .

Posted 10/27/2026full-timeBangalore • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in supporting and administering Apache Kafka in large-scale, production-critical environments, with a strong focus on troubleshooting, incident management, and optimizing system performance. Proven ability to enhance operational efficiency and reliability through automation and process improvements.

Highest-signal resume keywords
Apache Kafka AdministrationIncident ManagementRoot Cause AnalysisKafka Security FrameworksDistributed Systems Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Kafka Cluster Performance OptimizationTroubleshooting Kafka EcosystemsData Integration Issue ResolutionSchema ManagementSerialization TechnologiesPerformance Layer TroubleshootingTLS/SASL AuthenticationHigh Availability SolutionsAutomation and Process OptimizationKafka Integration with Enterprise Applications
Soft Skills
Excellent Communication SkillsCollaboration with Engineering TeamsMentoring and Technical Guidance
Industry Keywords
Production SupportData Streaming Best PracticesOperational EfficiencySystem Resilience24x7 Support Environments

Tech Stack

Tools & technologies
ApacheDistributed SystemsKafka

About the role

Key responsibilities & impact
  • Provide 24x7 production support for Kafka environments
  • Ensure high availability, reliability, and uninterrupted data flow
  • Monitor and optimize Kafka cluster performance
  • Proactively identify and resolve issues to minimize downtime
  • Troubleshoot Kafka ecosystems, including producers, consumers, brokers, clusters, and messaging workflows
  • Diagnose and resolve connectivity, security, and data integration issues
  • Address TLS/SASL authentication, schema compatibility, and serialization failures
  • Improve consumer lag, throughput bottlenecks, partition hotspots, broker performance, and replication concerns
  • Perform advanced troubleshooting and real-time incident resolution
  • Enable development teams to build resilient, high-performing Kafka integrations

Requirements

What you’ll need
  • Minimum 6-8 years of experience
  • Strong experience supporting and administering Apache Kafka in large-scale, production-critical environments
  • Deep understanding of distributed systems, Kafka architecture, brokers, partitions, replication, and cluster operations
  • Proven ability to troubleshoot complex Kafka issues across producers, consumers, networking, security, and performance layers
  • Experience performing incident management, root cause analysis (RCA), and driving resolution in 24x7 support environments
  • Excellent communication and collaboration skills with engineering and business teams
  • Experience onboarding and integrating enterprise applications onto Kafka-based event streaming platforms
  • Hands-on expertise with Kafka security frameworks, including TLS, SASL, authentication, and authorization mechanisms
  • Strong knowledge of schema management, serialization technologies, and data streaming best practices
  • Demonstrated success improving system resilience, operational efficiency, and platform reliability through automation and process optimization
  • Experience serving as a subject matter expert (SME), providing technical guidance, mentoring teams, and supporting critical business initiatives
  • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience (preferred)

Benefits

Comp & perks
  • Flexible, supportive environment
  • Well-being support through Be Well programs
  • Financial, mental, physical, and social health programs
  • Hybrid-friendly culture
  • Career path tools and personalized development goals
  • Continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on learning experiences
  • Opportunities for career growth and advancement
  • Potential travel opportunities