Senior SAP Expert

Kyndryl

. Ensure reliability, resiliency, and innovation in information systems and ecosystems .

Posted 10/5/2026full-timeMadrid • SpainSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in operational management, incident management, and application monitoring, with a strong focus on reliability and performance in enterprise environments. Proficient in leveraging cloud platforms and open-source tools to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords

10+ Years Operational Management ExperienceApplication Monitoring Design and ImplementationPublic Cloud Platforms (AWS, Azure, GCP)Expertise in Ansible, Terraform, and PythonExperience with Distributed Technologies (Kubernetes)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementService Level Indicators DefinitionApplication MonitoringOperational Strategies ImplementationWindows ServerLinux Server (RHEL, AIX, Solaris)JSONYAMLBashPowerShell

Soft Skills

Customer-Focused ApproachCollaborative Working StyleGrowth Mindset

Tools & Technologies

AnsibleTerraformPrometheusGrafanaLokiKubernetes

Certifications & Qualifications

BS Degree in Computer Science or Engineering

Industry Keywords

Operational ManagementIncident ManagementDevSecOpsContinuous ImprovementEnterprise Environment

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudGoogle Cloud PlatformGrafanaKubernetesLinuxOpenShiftPrometheusPythonTerraformUnix

About the role

Key responsibilities & impact

Ensure reliability, resiliency, and innovation in information systems and ecosystems
Analyze business needs, tackle complex problems, and provide strategic advice and designs
Participate in all stages of the software lifecycle, including building, testing, deploying changes, and maintaining robust systems
Build trusted relationships with customers and partner with them for success
Work on end-to-end services spanning customer sites and platforms
Collaborate with a team of professionals and take ownership of responsibilities
Implement tools that enhance operations, improve reliability, and gather feedback on platforms
Identify and mitigate common operational issues
Contribute to projects and collaborate with colleagues around the world
Drive continuous improvement and deliver exceptional service to customers

Requirements

What you’ll need

10+ years of experience in operational management, including incident management and escalations
Experience designing and implementing application monitoring for reliability and performance
Experience implementing strategies to cap operations load and handle overflow using appropriate tooling and metrics
Experience defining service level indicators and objectives with stakeholders, business, development, DevSecOps, and Operations teams
Solution and design experience in an enterprise environment
Experience with Windows Server, Linux Server, preferably RHEL, UNIX including AIX and Solaris, storage, and hyperscaler cloud
Experience with public cloud platforms such as AWS, OpenShift, Azure, or GCP
Experience with JSON, YAML, Bash, and/or PowerShell
BS degree in Computer Science, Engineering, or another highly technical or scientific discipline is preferred
Expertise with Ansible, Terraform, and Python is preferred
Experience with distributed technologies and dynamic resource management frameworks such as Kubernetes is preferred
Expertise in open-source tooling such as Prometheus, Grafana, or Loki is preferred
Growth mindset and commitment to personal and professional development
Customer-focused approach
Inclusive and collaborative working style

Benefits

Comp & perks

Flexible, supportive environment
Well-being support through Be Well programs covering financial, mental, physical, and social health
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on learning experiences
Cutting-edge learning opportunities
Career pathing and professional development support
Hybrid-friendly culture