Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Kyndryl

Senior ServiceNow Presales Technical Lead

Kyndryl

. Architect comprehensive, end-to-end ServiceNow solutions aligned with client business goals .

Posted 10/27/2026full-timeRemote • New Jersey • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in ServiceNow architecture, development, and deployment, with a strong focus on client engagement and presales strategy. Capable of guiding clients through technical specifications and delivering tailored solutions that drive business value and ROI.

Highest-signal resume keywords
ServiceNow ArchitecturePresales ExperienceTrusted Advisor ConsultingServiceNow Certified Master Architect (CMA)ServiceNow Certified Technical Architect (CTA)

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ServiceNow Now AssistITSMITOMCMDBHAM/SAMCSMGRC/IRMHRSDPCMFSO
Soft Skills
InfluencingCollaborationRelationship Building
Tools & Technologies
AI Control TowerMoveWorks/Employee WorksArmisVeza
Certifications & Qualifications
ServiceNow Certified Master Architect (CMA)ServiceNow Certified Technical Architect (CTA)
Industry Keywords
Healthcare/Life SciencesFinance/Capital MarketsOil & GasManufacturingDigital WorkplaceSecurityCloudApplication Modernization

Tech Stack

Tools & technologies
CloudITSMServiceNow

About the role

Key responsibilities & impact
  • Architect comprehensive, end-to-end ServiceNow solutions aligned with client business goals
  • Conduct technical needs assessments and translate functional and nonfunctional requirements into technical specifications
  • Develop use cases, process flows, and architectural blueprints
  • Evaluate complementary and competitive technologies and recommend cost-effective platform configurations
  • Serve as a trusted advisor to enterprise clients
  • Lead strategic presales discussions, technical presentations, and solution demonstrations
  • Partner with business development teams on technical proposals, solution architectures, and roadmaps
  • Guide clients through decision-making by articulating ServiceNow business value and ROI
  • Collaborate with ServiceNow architects, developers, and project managers to transition presales designs into delivery
  • Partner with alliance partners, software vendors, and technical subject matter experts
  • Maintain alignment across delivery teams for client satisfaction, scope integrity, and budget adherence
  • Champion ServiceNow AI-driven workflows, automation, and industry-specific modules
  • Share industry best practices and reusable architectural patterns
  • Identify expansion opportunities within existing client accounts

Requirements

What you’ll need
  • 15+ years of experience in ServiceNow architecture, development and deployment
  • 10+ years of presales experience or directly supporting business development
  • 5+ years consulting with clients and becoming a Trusted Advisor
  • Deep technical knowledge in ServiceNow Now Assist, ITSM, ITOM, CMDB, HAM/SAM, CSM, GRC/IRM, HRSD, PCM, FSO, and HCLS-SM
  • Experience leading client conversations on ServiceNow's newest offerings, including AI Control Tower, MoveWorks/Employee Works, Armis, and Veza
  • Working knowledge and experience in Healthcare/Life Sciences, Finance/Capital Markets, Oil & Gas, Manufacturing, and other industries
  • Demonstrable ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams
  • ServiceNow Certified Master Architect (CMA)
  • ServiceNow Certified Technical Architect (CTA)
  • Preferred: Digital Workplace, Security, Cloud, and Application Modernization experience
  • Preferred: Executive relationship building
  • Preferred: Overseeing ServiceNow delivery teams or responsibility for client satisfaction
  • Preferred: Experience assisting stakeholders in quantifying risks and developing mitigation and remediation strategies

Benefits

Comp & perks
  • Employee learning programs providing access to industry learning and certifications, including Microsoft, Google, Amazon, Skillsoft, and more
  • Company-wide volunteering and giving platform
  • Ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
  • State-of-the-art resources and Fortune 100 clients
  • Medical or religious accommodation process for eligible employees
  • Remote work arrangement