Senior Technical Consultant – Apple Devices, Tenant Migration

Kyndryl

. Lead end-to-end execution of device migration waves during assigned shifts .

Posted 11/3/2026full-timeBangalore • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in leading macOS device migrations within Microsoft 365 environments, focusing on endpoint management, compliance, and automation. Proven ability to manage high-volume migration operations, ensuring adherence to quality controls and effective incident management.

Highest-signal resume keywords

M365 Tenant-To-Tenant MacOS Device MigrationsApple Automated Device Enrollment (ADE)Jamf and Kandji/IRU ProficiencyPowerShell and MacOS Automation/ScriptingIncident Management and Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint ManagementDevice MigrationMacOS ProvisioningCompliance PoliciesEnrollment TroubleshootingPlatform SSO (PSSO)Conditional AccessRunbook DevelopmentSOP Creation24x7 Shift Operations

Soft Skills

Strong CommunicationStakeholder ManagementMentoring TeamsCollaborationOwnership Mindset

Tools & Technologies

JamfKandji/IRUMicrosoft 365PowerShellApple Devices

Certifications & Qualifications

MD-102MS-102SC-300

Industry Keywords

Device ComplianceEndpoint SecurityITIL Incident ManagementChange ManagementHypercare Operations

Tech Stack

Tools & technologies

JamfMacOS

About the role

Key responsibilities & impact

Lead end-to-end execution of device migration waves during assigned shifts
Ensure readiness checks, runbook adherence, go/no-go criteria, ADE enrollment, and device re-provisioning
Serve as the on-shift technical authority for high-volume macOS device migrations between Microsoft 365 tenants
Triage and resolve migration issues involving ADE, device enrollment, compliance, Conditional Access, certificates, and device identity
Coordinate escalations with vendor and tool support teams
Manage backlog prioritization, ticket handling, SLA adherence, evidence collection, audit documentation, change records, and shift handovers
Drive post-migration validation, hypercare support, and root cause analysis
Improve runbooks, SOPs, and troubleshooting guides with solution architects and technical leads
Operate within a 24x7 factory delivery model for global enterprise migrations

Requirements

What you’ll need

9+ years of experience in endpoint management and device migration projects
Experience leading M365 tenant-to-tenant macOS device migrations
Strong expertise in Jamf, Kandji/IRU, macOS provisioning, compliance policies, and enrollment troubleshooting
Hands-on experience with Apple Automated Device Enrollment (ADE), including registration, profile assignment, and re-provisioning
Strong understanding of Platform SSO (PSSO), Conditional Access, and device compliance
Experience working in a runbook-driven delivery model with defined quality controls
Proven experience in 24x7 shift operations, including handovers and queue management
Strong PowerShell and macOS automation/scripting skills
Experience creating and maintaining SOPs, runbooks, and migration documentation
Strong incident management, troubleshooting, and escalation handling skills for large-scale migration programs
Knowledge of Conditional Access, device compliance, and endpoint security
Relevant certifications such as MD-102, MS-102, SC-300, or equivalent
Experience supporting global migration and hypercare operations
Familiarity with ITIL incident, problem, and change management
Strong communication, stakeholder management, and shift handover skills
Ability to mentor teams, drive collaboration, and enforce governance standards
Ownership mindset with a focus on continuous improvement and operational excellence

Benefits

Comp & perks

Flexible, supportive environment
Well-being prioritized
Hands-on experience and learning opportunities
Opportunities to certify in all four major platforms
Hybrid-friendly culture
Be Well programs supporting financial, mental, physical, and social health
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on experiences