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Kyndryl

Site Reliability Engineer – AI Platform

Kyndryl

. Monitor and support production platform systems .

Posted 10/27/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Site Reliability Engineering and cloud operations, with a strong focus on Kubernetes management, observability tooling, and infrastructure as code using Terraform. Proven ability to define SLIs, SLOs, and manage incident responses while collaborating effectively across teams.

Highest-signal resume keywords
Kubernetes ManagementAzure Cloud ServicesInfrastructure As Code (Terraform)CI/CD Pipelines (GitHub Actions)Observability Tooling (Azure Monitor, Prometheus)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Site Reliability EngineeringCloud OperationsProduction Workloads ManagementScripting (Python, Bash, PowerShell, Go)Error Budget DefinitionCapacity PlanningLoad TestingDisaster Recovery ReadinessAutomated TestingIncident Management
Soft Skills
CuriosityWillingness To LearnCollaboration
Tools & Technologies
Azure MonitorPrometheusGrafanaDynatraceOpenTelemetryGitHub ActionsHelmKEDA
Industry Keywords
AI Solutions MonitoringDevSecOpsSecrets ManagementPolicy As CodeSupply Chain Security

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformGrafanaKubernetesPrometheusPythonTerraformGo

About the role

Key responsibilities & impact
  • Monitor and support production platform systems
  • Define and track SLIs, SLOs, and error budgets for availability, latency, and throughput
  • Design and maintain dashboards, alerts, and telemetry for AI solution behavior and model usage
  • Monitor token consumption, request latency, throttling, quota limits, error rates, cost attribution, and output quality or drift signals
  • Run and support Kubernetes clusters and Azure cloud services
  • Manage capacity planning, autoscaling, upgrades, workload health, and resource optimization
  • Partner with DevOps engineers to automate and improve GitHub Actions CI/CD pipelines
  • Embed reliability checks, automated testing, progressive delivery, and rollback practices
  • Use Terraform and other infrastructure-as-code tools to provision and manage cloud environments
  • Participate in on-call and incident response
  • Lead blameless post-incident reviews, maintain runbooks, and drive corrective actions
  • Conduct capacity planning, load and failure testing, and disaster recovery readiness
  • Collaborate with developers, data scientists, security, and enterprise architecture teams
  • Document operational guidance for platform consumers

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
  • 5+ years of practical experience in site reliability engineering, DevOps, or cloud operations
  • Strong hands-on experience running production workloads on Kubernetes, including deployment and configuration management, networking, autoscaling, cluster upgrades, and troubleshooting
  • Experience operating production workloads in a major public cloud: Azure, AWS, or GCP
  • Proficiency with observability tooling such as Azure Monitor, Prometheus, Grafana, or Dynatrace
  • Experience with OpenTelemetry-based tracing, metrics, and logging
  • Experience defining SLIs, SLOs, and error budgets
  • Experience building actionable alerting that reduces noise
  • Experience with CI/CD pipelines, preferably GitHub Actions
  • Experience with infrastructure as code, preferably Terraform
  • Scripting or programming experience with Python, Bash, PowerShell, or Go
  • Strong incident management and troubleshooting skills
  • Experience in on-call rotations and blameless post-incident reviews
  • Curiosity and willingness to learn how AI solutions and models behave in production
  • Preferred: Azure services, AI/ML or generative AI workload monitoring, Helm, KEDA, service meshes, GPU-enabled workloads, DevSecOps, secrets management, policy as code, supply chain security, and relevant certifications

Benefits

Comp & perks
  • Flexible, supportive environment
  • Well-being prioritized
  • Be Well programs supporting financial, mental, physical, and social health
  • Personalized development goals and continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on learning experiences
  • Cutting-edge learning opportunities
  • Career path tools and professional development support
  • Full-time employment