Kyowa Kirin, Inc.- U.S.

Manager

• Manage a caseload efficiently while consistently meeting established key performance indicators (KPIs)
• Review new and restart patient enrollments for completeness and oversee the entire enrollment process from receipt through product shipment, including benefits investigations, prior authorization, specialty pharmacy, nurse training coordination, and shipment scheduling
• Serve as the primary point of contact for patients, providing consistent support from enrollment through treatment initiation and throughout their treatment journey
• Build and maintain relationships with patients, caregivers, and healthcare providers through timely, personalized communication
• Educate patients and caregivers on insurance benefits, financial assistance programs, patient support services, and available resources
• Coordinate treatment access, initiation, and ongoing therapy with healthcare providers, payers, specialty pharmacies, and internal cross-functional teams
• Monitor treatment progress, identify barriers to therapy, and implement solutions to prevent delays or interruptions in care
• Maintain compliant relationships with internal stakeholders and external partners to ensure a seamless patient experience
• Identify and communicate trends related to reimbursement challenges, access delays, patient concerns, and operational issues, recommending process improvements
• Maintain accurate and timely documentation in compliance with program guidelines, HIPAA regulations, and applicable privacy and regulatory requirements
• Participate in team meetings and continuous process improvement initiatives to enhance operational efficiency and patient outcomes

Explore Case Manager – Rare Disease Patient Services at Kyowa Kirin, Inc.- U.S.. Review requirements and application details.