Project Associate

L&E Research

. Support one or more Project Managers or Account Managers in running market research studies .

Posted 10/3/2026full-timeRemote • United StatesJuniorMid-Level💰 $36,000 - $42,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project administration capabilities, including managing project documentation, tracking, and client communications. Proficient in advanced Microsoft Excel and familiar with market research platforms, ensuring accurate recruitment and quota tracking.

Highest-signal resume keywords

Project AdministrationAdvanced Microsoft ExcelMarket Research KnowledgeClient CommunicationRecruitment Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project AdministrationAdvanced Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsGoogle SuiteQualtricsForsta/DecipherAYTMDiscuss.io

Soft Skills

Customer ServiceMentoringTrainingAttention to DetailDependability

Tools & Technologies

Cloud-Based StorageShared File SystemsEmerging AI Tools

Certifications & Qualifications

ISO/IEC 27001ISO 20252

Industry Keywords

Market ResearchRemote EnvironmentParticipant IncentivesRecruiting Team Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support one or more Project Managers or Account Managers in running market research studies
Handle project administration from setup through tracking, documentation, billing preparation, reconciliation, and close-out
Identify and pull participant lists from L&E's database
Set up and manage client-specific online research platforms
Request W-9 forms for participant incentives of $2,000 or more
Support the PM in overseeing the recruiting team by providing direction, updates, and approving time entries
Relay schedule changes, cancellations, and replacements to the onsite team
Update daily project progress reports and verify recruitment and quota tracking accuracy
Review scheduled participants to confirm study qualifications and quotas
Record recruiter performance feedback for end-of-project evaluations
Maintain internal and client communications and answer questions on the PM's behalf
Serve as the main point of contact when the PM is out of office
Manage a dedicated project phone line and inbox when needed

Requirements

What you’ll need

1+ year of administrative experience (required)
Customer service experience (preferred)
Experience mentoring, training, or onboarding peers (preferred)
Experience working in a remote environment (preferred)
Market research industry knowledge is a plus
Advanced Microsoft Excel skills, including formulas, sorting and filtering, VLOOKUP/XLOOKUP, and pivot tables
Proficiency with Microsoft Word, Outlook, Teams, simple accounting, Google Suite, cloud-based storage, and shared file systems
Ability to learn and apply new software and research platforms, including Qualtrics, Forsta/Decipher, AYTM, and Discuss.io
Ability to learn new technologies, including emerging AI tools
Ability to manage multiple projects with competing deadlines while maintaining attention to detail
Reliable high-speed internet/broadband connection
Consistent and dependable phone service
Attend weekly and monthly team meetings and participate in company initiatives
Complete training course assignments issued by HR/IT
Adhere to ISO/IEC 27001 and ISO 20252 standards

Benefits

Comp & perks

Windows-based PC provided to all full-time employees
Remote work arrangement
Equal opportunity and inclusive work environment
Opportunity for growth into Senior Project Associate designation
Training and mentoring opportunities