L&E Research

Associate

• Support one or more Project Managers or Account Managers in running market research studies
• Handle project administration from setup through tracking, documentation, billing preparation, reconciliation, and close-out
• Identify and pull participant lists from L&E's database
• Set up and manage client-specific online research platforms
• Request W-9 forms for participant incentives of $2,000 or more
• Support the PM in overseeing the recruiting team by providing direction, updates, and approving time entries
• Relay schedule changes, cancellations, and replacements to the onsite team
• Update daily project progress reports and verify recruitment and quota tracking accuracy
• Review scheduled participants to confirm study qualifications and quotas
• Record recruiter performance feedback for end-of-project evaluations
• Maintain internal and client communications and answer questions on the PM's behalf
• Serve as the main point of contact when the PM is out of office
• Manage a dedicated project phone line and inbox when needed

Project Associate

Data Analyst

• Own crosstabs, data tables, cleaned client data files, organized open-ended data documents, and JMP files for assigned surveys
• Build data sets for JMP conversion
• Set up open-ended data analysis, guide open-ended coding deliverables, and code voluntaries as needed
• Analyze survey data to identify patterns, outliers, and notable findings
• Build top-line reports, support research summary reports, and create Individual Panelist Sheets
• Validate dataset deliverables to ISO 20252 standards before client delivery
• Quality-check Data Processor and Insights Research Assistant deliverables and provide correction feedback
• Maintain data integrity, consistency, and documentation; troubleshoot issues and escalate risks to the IAD
• Test surveys with the Insights Programmer for accuracy, flow, logic, embedding, and piping; manage survey test links
• Support survey architecture and develop data and analysis plans
• Distribute surveys using embedded data, quotas, and complex design options
• Provide direction and technical guidance to the Data Processor
• Provide backup coverage for Insights Research Assistant and Data Processor work
• Support project tracking, FMP entry, and study documentation as needed
• Participate in project kickoffs and check-ins; communicate data task status, timing, and risks
• Use CondUX, Qualtrics, SPSS, JMP, and QMOB and contribute to internal technology efforts