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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare account management with a focus on retention and growth, particularly within oncology and hereditary cancer testing. Proven ability to analyze data for actionable insights and drive provider adoption through effective communication and collaboration.
Highest-signal resume keywords
Healthcare Account ManagementOncology Diagnostics UtilizationHereditary Cancer TestingData-Driven Decision MakingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales SupportAnalytical CapabilityStrategic Account ManagementProvider Behavior Influence
Soft Skills
Strong Communication SkillsPresentation SkillsStakeholder EngagementBusiness Acumen
Industry Keywords
OncologyGeneticsDiagnosticsLaboratory ServicesClinical Workflows
About the role
Key responsibilities & impact- Own and manage a portfolio of existing key accounts with accountability for retention and growth
- Identify account risks and address performance gaps
- Maintain and expand revenue streams through account management
- Drive upsell of Labcorp Oncology and Invitae HerCan portfolios within current accounts
- Expand hereditary cancer testing adoption across appropriate patients and providers
- Increase oncology diagnostics utilization by identifying clinical and operational needs
- Develop and execute account plans to maximize oncology and hereditary cancer testing volume
- Analyze ordering patterns, provider behavior, and utilization trends to identify expansion opportunities
- Serve as primary contact for health systems, oncologists, surgeons, genetic counselors, and practice administrators
- Build relationships across clinical and operational teams
- Lead business reviews focused on performance, utilization, and care-delivery optimization
- Lead implementation and expansion of oncology and hereditary cancer solutions within accounts
- Ensure integration into clinical workflows and sustained utilization
- Partner cross-functionally to resolve issues and improve account performance
- Reinforce portfolio value through provider education, data insights, and workflow alignment
- Partner with Specialty Development Executives to support expansion opportunities
- Coordinate account strategy across roles
- Collaborate with the National Accounts team on enterprise strategies and system-wide initiatives
- Execute locally to support broader health-system priorities
Requirements
What you’ll need- High School Diploma or GED equivalent
- 3 years of experience in healthcare account management, client success, or similar client-facing role
- 3 or more years of sales support or sales experience
- Proven ability to retain and grow existing accounts
- Strong communication, presentation, and stakeholder engagement skills
- Familiarity with hereditary cancer testing and oncology care workflows
- Demonstrated success driving upsell and utilization within complex health systems
- Strong analytical capability to translate data into actionable insights
- Strategic account management focused on retention and expansion
- Deep understanding of oncology and hereditary cancer testing portfolios
- Ability to influence provider behavior and drive adoption
- Strong cross-functional collaboration
- Data-driven decision making
- Executive presentation skills, presence, and business acumen
- Up to 75% travel
- Preferred: Bachelor's degree
- Preferred: 3 years of relevant experience in oncology, genetics, diagnostics, or laboratory services
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Bonus and/or commissions under the applicable variable compensation plan
