Labcorp

Project Manager

• Develop and implement change management strategies aligned with organizational and transformation goals impacting Global Project Management
• Collaborate with leadership to integrate change management activities into project and program plans
• Design and execute strategic communication plans tailored to specific projects and target audiences to promote change readiness and adoption
• Identify and engage key stakeholders to gain buy-in and support for change initiatives
• Participate in stakeholder meetings and workshops to gather input, provide updates, and address concerns
• Establish metrics and feedback mechanisms to measure the effectiveness of change and communication efforts
• Use data-driven insights to continuously improve change management and communication strategies
• Evaluate organizational readiness and define mitigation actions for change risks impacting Global Project Management
• Partner with Process Governance to assess impacts to operating models, roles, responsibilities, and processes
• Create communication materials and enablement assets, training strategies, and adoption tools to support change initiatives
• Establish and manage champion networks and support training delivery execution
• Establish mitigation plans for adoption, capability, and capacity risks
• Perform other duties as assigned

Global Project Management Lead

Accounts Receivable

• Process and post electronic remittance from all assigned payers within the expected Turnaround Time using macros, computer-based tools, and multiple systems
• Meet weekly and monthly production goals after training
• Research payer websites to obtain posting backup
• Identify issues and trends with assigned payers
• Ensure aged account receivables are handled according to Standard Operating Procedure
• Communicate with leadership and partner teams to ensure accurate and timely processing of remittance
• Post accounts receivable and electronic/manual remittance from private and government payers into the billing system
• Balance files to money received using reports, macros, and tools

Accounts Receivable Specialist I

Director

• Lead product and portfolio lifecycle strategy, forecasting, and roadmap development
• Apply disease-domain expertise, regulatory insight, and business acumen to advance adoption, profitability, margin expansion, and portfolio performance
• Monitor scientific, regulatory, and competitive developments to inform portfolio direction
• Lead development of product business cases, including market sizing, growth projections, total cost estimation, business goals, operational workflows, outcomes, and functional requirements
• Serve as the commercial representative for assigned products across scientific, operational, and market access teams
• Manage strategic partnerships that expand product capabilities, drive distribution, and unlock new revenue streams
• Articulate product vision to partners and internal teams
• Represent customer voice in strategic committees and facilitate alignment on product evolution, pricing, and go-to-market strategy
• Partner with Marketing to support differentiation strategy and thought leadership priorities
• Lead and ensure operational readiness for product launches and acquisitions
• Lead portfolio strategy, commercialization excellence, and lifecycle management
• Align cross-functional stakeholders and represent the commercial perspective across R&D, Operations, and Market Access
• Drive forecasting, resource planning, and operational efficiency
• Translate customer and business insights into portfolio decisions that expand margins, strengthen competitiveness, and support profitable growth

Director, Product Portfolio Management – Infectious Disease

• Process and post electronic remittance from all assigned payers within the expected Turnaround Time, using macros and other computer-based tools and multiple systems
• Meet weekly and monthly production goals after training
• Research payer websites to obtain posting backup
• Identify issues and trends with assigned payers
• Ensure aged account receivables are handled according to Standard Operating Procedure
• Communicate with leadership and partner teams to ensure accurate and timely processing of remittance
• Post accounts receivable and electronic/manual remittance from private and government payers into the billing system
• Use multiple reports, macros and tools to balance electronic posting files to money received

Marketing

• Translate market insight research into actionable provider personas
• Develop audience-specific value propositions and messaging
• Plan and execute annual customer audience growth strategies
• Develop targeted go-to-market campaigns, growth plays, and lifecycle programs
• Create creative and channel briefs and review them with channel partners
• Operationalize integrated go-to-market activation across web, email, paid, organic, and field channels
• Ensure consistent execution across paid, earned, and owned channels
• Develop research-driven content including articles, blogs, clinical briefs, reports, toolkits, emails, videos, and presentations
• Use AI to adapt and personalize content for different channels, audiences, and provider journey stages
• Manage content calendars, workflows, production timelines, MLR review, and final asset delivery
• Monitor market and competitor activity, messaging trends, clinical content, and new launches
• Package trends and insights into actionable updates for leaders and executive cross-functional partners
• Track performance and translate data into optimization plans
• Build reporting dashboards and narrative summaries
• Use A/B testing, segmentation analysis, and journey metrics to optimize conversion, engagement, and funnel progression
• Partner with analytics teams on tagging, measurement, and attribution
• Manage audience-specific marketing calendars and tactic sequencing
• Lead day-to-day project management across multiple workstreams
• Coordinate inputs across Insights, Brand, Channel, Product Management, Portfolio Marketing, Medical/MLR, and Sales
• Manage external agencies, vendors, freelancers, and creative partners
• Improve workflows, communication, and execution processes
• Execute provider-focused engagement and acquisition programs that drive measurable growth, provider acquisition, lifecycle engagement, scientific leadership, and adoption of priority tests and solutions

Senior Manager, Customer Marketing – Specialty Medicine

Security Analyst

• Administer user access within IBM RACF and related enterprise security platforms
• Perform user provisioning, modification, and deprovisioning in accordance with established policies and service level expectations
• Investigate and resolve access-related issues
• Support access governance across mainframe and enterprise environments
• Manage access requests, incidents, and workflow activities through ServiceNow
• Partner with business and technology teams to fulfill and resolve access-related requests
• Support access certification campaigns, compliance initiatives, and audit activities
• Partner with internal and external auditors to provide documentation, evidence, and subject matter expertise
• Maintain and update IAM operating procedures, standards, and governance documentation
• Identify opportunities to strengthen security controls and improve operational effectiveness
• Coordinate testing and implementation activities supporting IAM integrations and Human Resources data feeds
• Support ServiceNow enhancements and IAM technology initiatives
• Collaborate with internal teams and technology partners to enhance IAM services and platforms
• Drive continuous improvement initiatives that improve security, scalability, and operational efficiency
• Support secure and compliant access management across enterprise systems and applications

Security Analyst, Identity and Access Management – IAM

Phlebotomist

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests, and other testing
• Perform accurate and timely data entry of patient information
• Process billing information and collect payments when required
• Prepare collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to patients
• Perform administrative and clerical duties as necessary
• Travel to additional sites when needed
• Work in a float role across Jacksonville and Orange Park clinics/locations
• Gain experience with a variety of patients, team members, and clinics/locations

Phlebotomist, Float

Global Project Management Adoption and Enablement Lead

Translator

• Understand shifts in real-world data requirements and implications for strategy and product roadmaps
• Identify use cases and requirements related to changes in technology and clinical practice
• Evaluate medical literature, guidelines, and clinical information sources
• Monitor AI and technology impacts on data generation, clinical analyses, and interpretation
• Define and translate clinical concepts and requirements into data definitions
• Collaborate with RWD technical and business leaders to enhance solutions
• Define analyses to confirm scientific and clinical accuracy of RWD data and solutions
• Refine data definitions, analyses, and interpretation with Labcorp clinical and scientific experts
• Identify and lead AI solutions supporting clinical data and product workflows
• Serve as primary resource for cohort and feature definition and clinical inquiries
• Engage internal clinical and scientific experts and drive continuous improvement
• Resolve clinical inquiries within data and product development and delivery
• Build relationships with key opinion leaders, healthcare practitioners, academic institutions, and industry personnel
• Present use cases, definitions, and RWD content to internal and external stakeholders
• Support clinical events, congresses, publications, and scientific leadership strategy
• Collaborate with analytics teams to develop insights for publications and scientific congresses
• Attend key congresses to present findings and engage clinical leaders

Principal, Clinical Translation and Scientific Engagement Lead

Financial Planning and Analysis

• Prepare and analyze monthly, quarterly, and annual financial reports
• Support budgeting and forecasting processes
• Conduct variance analysis and explain key drivers and deviations
• Assist with month-end and year-end close activities, including reconciliations and accrual support
• Collaborate with cross-functional teams, including Operations, to gather and interpret financial data
• Analyze financial aspects of the revenue cycle, including accounts receivable, revenue, and allowances
• Develop and maintain financial models to support business initiatives and decision-making
• Identify trends and provide insights for management reporting and presentations
• Support process improvements and automation of financial reporting activities
• Ensure compliance with internal controls, policies, and financial standards, including audit support

Financial Analyst II

Investigator

• Prioritize patient safety in all daily operations
• Promptly escalate patient safety concerns for resolution
• Notify investigator sites, sponsors, and affiliates of lab results, sponsor-designated flags, and test cancellations per the Statement of Work (SOW)
• Respond to project-related inquiries from sites and sponsors via phone and email
• Serve as a liaison between internal teams and external clients
• Support implementation of global processes and procedures
• Communicate site needs during policy or procedural changes
• Monitor and resolve accession holds, escalating delays to the Supervisor and Project Manager
• Update databases with relevant information and communicate additional testing needs
• Investigate and respond to project-related inquiries
• Document service failures, resolve issues, and escalate unresolved cases to management
• Adhere to management communications, meetings, and Standard Operating Procedures (SOPs)
• Track and report workflow metrics as required
• Maintain training folders and update documentation
• Complete onboarding and mandatory corporate and departmental training
• Attend required meetings and ongoing training related to process and system updates
• Manage phone interactions and deliver results via phone or fax

Investigator Support Coordinator I

Outside Sales

• Drive new business acquisition, competitive displacement, market penetration, and revenue growth across healthcare organizations
• Develop and execute territory growth strategies for genetics, women's health, oncology diagnostics, hereditary cancer, and precision medicine products
• Achieve territory revenue, market share, new account, and growth objectives
• Manage opportunities, pipeline development, forecasting accuracy, and sales performance in Salesforce CRM
• Establish relationships with physician leaders, health system stakeholders, and executive decision makers
• Lead consultative sales engagements focused on operational efficiency and testing strategy optimization
• Develop enterprise growth plans across health systems, healthcare networks, and academic medical centers
• Influence testing pathways and adoption strategies in complex healthcare organizations
• Represent Labcorp's reproductive genetics, women's health, rare disease, oncology diagnostics, hereditary cancer, molecular diagnostics, genomic profiling, liquid biopsy, ctDNA, MRD, biomarker, NGS-based testing, pathology, hematopathology, cytogenetics, and virtual pathology solutions
• Translate clinical, genomic, and scientific evidence into business-focused recommendations
• Coordinate sales, international accounts, pathology, medical affairs, market access, operations, and executive leadership resources
• Monitor competitive activity, market trends, and emerging testing opportunities
• Collaborate with sales, customer support, compliance, legal, logistics, and contracts teams
• Attend local and regional professional trade shows and events
• Communicate value propositions to targeted customers and prospects
• Perform in-services, training, and implementation with personnel and physician staff
• Maintain customer account information in Salesforce and provide ongoing customer support and product education
• Prospect, develop, and close individual sales targets monthly
• Call on physicians in person within the assigned territory
• Travel regularly, approximately 40%, including international travel and overnights

Specialty Development Executive – Outside Sales

Engineer

• Engineer tools and workflows to analyze clinical genomic data and automate bioinformatics processes
• Develop web tools to visualize and interact with genomic data, including IGV-based or browser-native genomic viewers
• Contribute to observability, monitoring, alerting, and reliability improvements for lab-facing and bioinformatics production systems
• Identify and address software automation opportunities and scalability bottlenecks
• Deliver product features and improvements with minimal oversight
• Troubleshoot complex issues across interconnected systems
• Apply bioinformatics algorithms, statistical techniques, and engineering methodologies
• Collaborate with molecular biologists and laboratory stakeholders on assay development, workflows, and genomics applications
• Evaluate genomic and operational data quality and improve quality, consistency, and traceability
• Understand regulatory requirements for verification, validation, and documentation
• Produce technical writing for compliance-related and operational activities
• Balance feature development, operational support, incident response, and continuous improvement in a production environment

Production Bioinformatics Engineer

• Interact directly with customers to resolve billing issues, including client billing, bill-type transfers and patient billing investigation
• Work with internal departments, sales personnel, and assigned customers to resolve customer disputes, pricing challenges, and information cleanup
• Support the Billing Project Analyst on specific customers and/or billing projects
• Pull invoices and proactively review them for accuracy for specific customers
• Pull invoices for new account startups and work with account managers and customers to ensure billing accuracy and timely payments
• Participate in client education to ensure proper billing processes are in place
• Participate in AR calls and support overall AR performance for the assigned subdivision
• Support assigned subdivision bad debt initiatives to reduce bad debt
• Conduct billing reviews and audits for assigned customers with internal and external stakeholders
• Coordinate with customers to ensure billing information accuracy
• Correspond with clients, answer questions, and resolve issues
• Follow up on outstanding payments, repair and resend invoices
• Primarily interact with customers virtually, with in-person meetings as needed for customer experience, startups, or Business Reviews
• Perform other routine billing duties as assigned by the supervisor

Associate Project Analyst – Billing Customer Service

Customer Success Manager

• Maintain and enhance client relationships with existing customers
• Create strategies supporting client and internal business objectives
• Identify expansion and portfolio performance improvement opportunities
• Support quality improvement and health outcomes initiatives
• Drive client retention and satisfaction
• Operate as a consultative partner to enterprise clients
• Create plans to retain clients and grow business impact in alignment with client goals
• Articulate client goals to internal audiences and coordinate delivery
• Proactively manage enterprise accounts and conduct strategic discovery conversations
• Collaborate cross-functionally to ensure successful service delivery
• Manage contractual obligations, service level agreements, and key performance indicators
• Influence internal and external stakeholders to resolve complex problems
• Maintain internal reporting and documentation in Salesforce
• Build and execute an annual retention plan
• Forecast book-of-business revenue by program, timeline, and value
• Lead training for other teams and provide market updates
• Recommend strategies to optimize collaboration and ways of working

Global Project Management Lead

Accounts Receivable Specialist I

Director, Product Portfolio Management – Infectious Disease

Accounts Receivable Specialist I

Senior Manager, Customer Marketing – Specialty Medicine

Security Analyst, Identity and Access Management – IAM

Phlebotomist, Float

Global Project Management Adoption and Enablement Lead

Principal, Clinical Translation and Scientific Engagement Lead

Financial Analyst II

Investigator Support Coordinator I

Specialty Development Executive – Outside Sales

Production Bioinformatics Engineer

Associate Project Analyst – Billing Customer Service

Client Success Manager