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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry and organizational skills while maintaining high attention to detail in a fast-paced healthcare environment. Proficient in using CRM platforms and collaborating remotely to support genetic testing processes.
Highest-signal resume keywords
Data EntryAttention To DetailSalesforce ProficiencyGenetic Testing KnowledgeOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProcessingOrder ProcessingQuality ControlTask CreationProblem Solving
Soft Skills
Strong Communication SkillsFlexibilityAdaptability
Tools & Technologies
SalesforceJIRARemote Collaboration Tools
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
HealthcareGenetic TestingClinical LaboratoryCustomer SupportCompliance Activities
About the role
Key responsibilities & impact- Perform pre-accessioning order processing, including patient creation, order creation, and task creation for customer support teams
- Meet established SLAs and OKRs
- Perform post-accessioning order processing, including entering order information into Invitae systems
- Conduct quality control of previously entered information in Invitae systems
- Create customer support tasks for kit requests and missing information
- Communicate with Accessioning and Client Services teams as needed
- Maintain reports
- Perform compliance activities
- Attend team meetings and training
Requirements
What you’ll need- High School Diploma or GED equivalent
- 1 or more years’ experience in healthcare, science, data processing, or related field
- Strong data entry and typing skills
- High level attention to detail with ability to problem solve
- Flexibility and ability to manage and adapt to changing priorities quickly
- Experience or knowledge of genetic testing or related field
- Strong communication skills both written and verbal
- Experience managing multiple applications and using two monitors
- Strong organizational skills
- Proficiency with Salesforce, JIRA, or similar CRM/ticketing platforms
- Quiet, dedicated, distraction-free work from home space
- Reliable high-speed internet connection
- Proficiency with remote collaboration
- Preferred: 1 or more years’ experience working in a genetic testing clinical laboratory
- Preferred: 1 or more years’ experience working in a collaborative team environment
- Preferred: Current or prior Invitae experience
- Preferred: 1 or more years’ experience working in a metric/volume driven role
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
