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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry and typing skills with a high level of attention to detail, ensuring accuracy in order processing and compliance activities. Proficient in using CRM and ticketing platforms while effectively managing multiple applications and adapting to changing priorities.
Highest-signal resume keywords
Data EntryAttention To DetailCommunication SkillsSalesforce ProficiencyGenetic Testing Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProcessingOrder ProcessingQuality ControlProblem SolvingOrganizational Skills
Soft Skills
FlexibilityAdaptability
Tools & Technologies
SalesforceJIRARemote Collaboration Tools
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
HealthcareGenetic Testing
About the role
Key responsibilities & impact- Perform pre-accessioning order processing, including patient creation, order creation, and task creation for customer support teams
- Meet established SLAs and OKRs
- Perform post-accessioning order processing, including data entry of order information into Invitae systems
- Conduct quality control of previously entered information
- Create customer support tasks for kit requests and missing information
- Communicate with Accessioning and Client Services teams as needed
- Maintain reports
- Perform compliance activities
- Attend team meetings and training
Requirements
What you’ll need- High School Diploma or GED equivalent
- 1 or more years’ experience in healthcare, science, data processing, or related field
- Strong data entry and typing skills
- High level attention to detail with ability to problem solve
- Flexibility and ability to manage and adapt to changing priorities quickly
- Experience or knowledge of genetic testing or related field
- Strong communication skills both written and verbal
- Experience managing multiple applications and using two monitors
- Strong organizational skills
- Proficiency with Salesforce, JIRA, or similar CRM/ticketing platforms
- Quiet, dedicated, distraction-free work from home space
- Reliable high-speed internet connection
- Proficiency with remote collaboration
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
