Genetic Counselor Assistant

Labcorp

. Work with the lab Genetic Counselor team to support clients ordering testing performed at Labcorp’s Westborough, MA and San Francisco, CA laboratories .

Posted 9/29/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $26 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in genetic counseling support, including managing test requisitions and client communications. Proficient in project management and maintaining positive relationships in a clinical genetics environment.

Highest-signal resume keywords

Bachelors Degree In Biological ScienceGenetic Counseling SupportProject Management SkillsCustomer Service ExperienceLaboratory Information Systems (LIS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Genetics ConceptsMolecular Test RequisitionsNext Generation SequencingLaboratory-Based Computer Applications

Soft Skills

Strong Multi-Tasking AbilityExcellent Attention To DetailStrong Verbal And Written Communication SkillsFlexibility And Adaptability

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Clinical Genetics Testing LaboratoryGenetic Counselor Assistant

About the role

Key responsibilities & impact

Work with the lab Genetic Counselor team to support clients ordering testing performed at Labcorp’s Westborough, MA and San Francisco, CA laboratories
Review defined molecular test requisitions and incoming samples for clarity of physician orders
Support the molecular lab by monitoring worklists and adding and canceling tests
Generate paperwork for sendout tests and monitor tracking lists
Respond to telephone and email inquiries from Labcorp clients, healthcare providers, laboratories, and branches to coordinate genetic testing
Contact clients to obtain pertinent demographic and clinical information and ensure appropriate testing is ordered
Research, troubleshoot, and resolve testing problems by contacting clients or other Labcorp facilities
Learn multiple laboratory-based computer applications

Requirements

What you’ll need

Bachelors degree in a Biological Science
Familiarity with genetics concepts
Knowledge of Microsoft Office suite
Strong multi-tasking ability with excellent attention to detail
Strong verbal and written communication skills and excellent ability to listen and respond effectively
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Strong project management skills
Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations
Preferred: 1 or more years’ experience working as a Genetic Counselor Assistant
Preferred: 1 or more years’ customer service experience
Preferred: 1 or more years’ experience working in a clinical genetics testing laboratory with next generation sequencing
Preferred: 1 or more years’ experience with Labcorp’s Laboratory Information Systems (LIS)
Work Monday–Friday, 9:30–6:00 Eastern Time, with rotating Saturdays (approximately 1 Saturday per month)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability (STD)
Long-term disability (LTD)
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan