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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in genetic concepts and effective communication while managing client interactions and resolving testing issues. Proficient in project management and maintaining positive relationships in a remote work environment.
Highest-signal resume keywords
Bachelor's Degree In Biological ScienceFamiliarity With Genetics ConceptsMicrosoft Office Suite KnowledgeStrong Project Management SkillsStrong Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Genetics ConceptsProject ManagementCase DocumentationSample TrackingOutcome Collection
Soft Skills
Multi-Tasking AbilityAttention To DetailFlexibilityProblem SolvingInterpersonal Skills
Industry Keywords
Genetic TestingClient SupportHealthcare ProvidersLabcorpRemote Work
About the role
Key responsibilities & impact- Work with the lab Genetic Counselor team to support clients who ordered testing performed at Labcorp
- Respond to telephone and email inquiries from Labcorp clients, health care providers, laboratories, and branches to coordinate applicable genetic testing
- Research, troubleshoot, and resolve testing problems by contacting clients or other Labcorp facilities
- Document case work and interactions with clients
- Triage calls from clients
- Track samples and provide updates to providers
- Provide proactive outcome collection
- Perform abnormal result notifications
Requirements
What you’ll need- Bachelors degree in a Biological Science
- Familiarity with genetics concepts
- Knowledge of Microsoft Office suite
- Strong multi-tasking ability with excellent attention to detail
- Strong verbal and written communication skills and excellent ability to listen and respond effectively
- Strong flexibility and the ability to manage and adapt to changing priorities quickly
- Strong project management skills
- Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations
- US-based remote work
- Ability to work Monday–Friday, 8am–5pm Pacific Time
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
