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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting thorough employee relations investigations, managing complex issues, and providing effective coaching to leaders. Proficient in navigating employment laws across Poland, Bulgaria, and Germany while fostering an inclusive workplace culture.
Highest-signal resume keywords
Employee Relations InvestigationPerformance Improvement PlansProfessional Proficiency in German and EnglishKnowledge of Employment and Labour LawsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Conducting InvestigationsDocumentation ManagementServiceNow Case ManagementEmployee Relations ProgramsCoaching LeadersFacilitating WorkshopsProblem-SolvingDecision-Making
Soft Skills
Verbal CommunicationWritten CommunicationPresentation SkillsFlexibilityTeam Collaboration
Industry Keywords
Employee RelationsWorkplace CultureAttendance ManagementWorkplace ViolenceHarassmentDiscriminationRetaliationWorks Council Meetings
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Conduct detailed investigations into employee relations concerns including harassment, discrimination, retaliation, and workplace violence
- Provide timely investigation communications, reports, summaries, and supporting documentation
- Support and coach leaders in managing attendance cases
- Facilitate learning workshops and knowledge transfer for leaders
- Conduct effective interviews and documentation using ServiceNow case management
- Assist with works council meetings and documentation
- Support an inclusive and positive workplace culture
- Coach managers on developing, delivering, and monitoring Performance Improvement Plans
- Partner with business and HR leaders when reviewing termination decisions
- Manage mid- to high-level investigations and employee issues through resolution
- Manage employee relations programs and policies across Poland, Bulgaria, and Germany
- Interface with employees, management, Legal, HRBPs, and external stakeholders
Requirements
What you’ll need- Bachelor’s degree desirable, preferably in human resource management or related field, or equivalent combination of education, training, and work
- 2 or more years of experience in the Employee Relations field
- Professional proficiency in German and English
- Fluency in either Polish or Bulgarian is essential
- Experience conducting investigations and advising on sensitive and complex employee relations issues
- Knowledge of basic employment and labour laws in Poland and Bulgaria; Germany is a plus
- Strong verbal, written, and presentation communication skills
- Ability to conduct thorough and complete investigations
- Strong problem-solving skills with minimal guidance
- Flexibility and willingness to handle competing priorities and assist others in a team environment
- Ability to make timely, informed, and objective decisions
Benefits
Comp & perks- Equal Opportunity Employer commitment and inclusive workplace
- Accessibility assistance and workplace accommodations for applicants with disabilities
- Opportunity to do meaningful work, grow your career, and make a real impact
- Work-from-home arrangement
