Key Account Executive

Labcorp

. Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory .

Posted 10/9/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer retention strategies, with a strong focus on delivering superior customer service and achieving upsell goals in a competitive healthcare market.

Highest-signal resume keywords

Account ManagementCustomer ServiceOutside Sales ExperienceHealthcare Industry ExperienceEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementSales ExperienceCustomer RetentionUpsellingProblem ResolutionMicrosoft OfficeExcel

Soft Skills

Superior Customer Service SkillsTime ManagementOrganizational SkillsRelationship BuildingPersuasive Communication

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

Healthcare IndustryClient LiaisonTerritory ManagementOrganic GrowthFast-Paced Environment

About the role

Key responsibilities & impact

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day-to-day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve customer-related issues in a timely manner
Meet and exceed monthly retention and upsell goals
Cover the Hampton Roads area territory, from Virginia Beach up to Williamsburg

Requirements

What you’ll need

High School Diploma
3 or more years of previous outside sales experience or account management
Proven success managing a book of business
Experience in the healthcare industry is a plus
Superior customer service skills with the ability to build trust-based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast-paced, competitive market
Excellent time management and organizational skills
Proficiency in Microsoft Office and Excel
Ability to travel overnight as needed
Valid driver’s license and clean driving record
Ideal candidate would reside in the Hampton Roads territory
Bachelor’s degree preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability (STD)
Long-term disability (LTD)
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Bonus and/or commissions under the applicable variable compensation plan