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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and outside sales, with a strong focus on customer retention and relationship building. Proficient in delivering persuasive solutions and educational materials to clients while achieving sales goals in a competitive healthcare market.
Highest-signal resume keywords
Account ManagementOutside Sales ExperienceCustomer Service SkillsEffective Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales ExperienceCustomer RetentionUpsellingBook of Business Management
Soft Skills
Relationship BuildingTime ManagementOrganizational Skills
Tools & Technologies
Microsoft OfficeExcel
Certifications & Qualifications
High School Diploma
Industry Keywords
Healthcare IndustryClient LiaisonCustomer Issues ResolutionEducational Material Provision
About the role
Key responsibilities & impact- Educate, instruct, and upsell assigned and newly generated accounts in an assigned territory
- Act as a liaison between clients and the Labcorp operations team regarding client needs
- Provide ongoing service and resolve customer issues
- Ensure customer retention through superior customer service
- Recommend client-focused, persuasive solutions
- Manage clients’ day-to-day account operations
- Upsell the current book of business to increase organic growth
- Work closely with senior sales representatives to grow the book of business
- Continuously provide educational material to clients
- Meet and exceed monthly retention and upsell goals
- Introduce Labcorp services to prospective new clients and engage at all levels of business
Requirements
What you’ll need- High School Diploma or equivalent
- 3 or more years of previous outside sales experience or account management (preferred qualifications)
- Proven success managing a book of business
- Experience in the healthcare industry is a plus
- Superior customer service skills with the ability to build trust-based relationships
- Effective written and verbal communication skills
- Ability to deliver results in a fast-paced, competitive market
- Excellent time management and organizational skills
- Proficiency in Microsoft Office and Excel
- Ability to travel overnight as needed
- Valid driver’s license and clean driving record
- Ideal candidate will reside within the Florence, SC territory
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition reimbursement
- Employee Stock Purchase Plan
