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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing clinical laboratory operations, ensuring compliance with regulatory standards such as CLIA and CAP, and fostering team development through effective training and mentorship. Proven ability to implement policies and procedures that enhance laboratory performance and client service levels.
Highest-signal resume keywords
Clinical Laboratory ManagementRegulatory Compliance (CLIA, CAP)Laboratory Information SystemsTeam Leadership and DevelopmentBlood Bank Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Laboratory ScienceLaboratory Procedures DevelopmentTechnical Operations ManagementProblem SolvingPerformance Management
Soft Skills
Strong Communication SkillsAttention to DetailOrganizational SkillsDecision MakingTeam Building
Tools & Technologies
Laboratory Information SystemsMicrosoft Office
Certifications & Qualifications
ASCP Blood Bank Specialist Certification
Industry Keywords
Blood Bank OperationsClinical DiagnosticsRegulatory RequirementsQuality AssuranceStaff Supervision
About the role
Key responsibilities & impact- Direct the daily operational activities of the Blood Bank departments, including technical and non-technical operations
- Manage departmental staffing, monitor production schedules, ensure adequate coverage, and properly manage overtime
- Supervise, train, and mentor laboratory supervisors; oversee departmental staff
- Ensure market-leading service levels and compliance with client needs and corporate turnaround-time metrics
- Resolve client inquiries and operational issues in consultation with medical, technical, quality, laboratory, discipline, and corporate operations leaders
- Ensure compliance with corporate, state, and federal regulatory requirements, including CAP, CLIA, State, and ISO requirements
- Develop and implement laboratory procedures and support equipment and method installation
- Recruit and hire qualified employees; manage performance, training, and development
- Maintain effective communication with leadership, clients, sales, corporate operations, direct reports, and departmental staff
- Conduct departmental meetings and ensure appropriate communication
- Investigate deviations from established procedures and ensure effective corrective action
- Maintain technical knowledge in assigned laboratory departments
- Maintain a clean and safe work environment
- Oversee clinical laboratory testing operations and administration
- Create, implement, and manage policies, procedures, and practices for optimal clinical diagnostics laboratory performance
- Facilitate innovation, manage change, and foster teambuilding
Requirements
What you’ll need- Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology
- 3 years or more of experience as a Technologist in a clinical diagnostics laboratory
- 2 years or more of supervisory experience managing several direct reports
- Strong working knowledge of CLIA, CAP and relevant state regulations
- Understanding of laboratory operations as well as policies and procedures
- Proven success in training and developing both technical and non-technical employees
- Ability to solve problems and provide solutions under minimal supervision
- Proficient with Laboratory Information Systems and Microsoft Office
- Strong written and verbal communication skills
- High level of attention to detail with strong organizational skills
- Comfortability making decisions in a changing environment
- Ability to handle the physical requirements of the position
- Able to pass a standardized color blindness test
- Non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirement in lieu of the listed education requirements
- Preferred: ASCP Blood Bank Specialist Certification
- Preferred: 4 years or more of experience managing a team of supervisors, managers or other people leaders
- Preferred: 5 years or more of Blood Bank Experience
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan