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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, leading complex, cross-functional initiatives while effectively communicating with VP-level stakeholders and external executives. Proficient in developing integrated workplans, governance structures, and utilizing AI-enabled tools for enhanced decision support and stakeholder engagement.
Highest-signal resume keywords
Program ManagementPMP CertificationCross-Functional CoordinationExecutive CommunicationMarket Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementIntegrated WorkplansRisk AssessmentGovernance StructuresCustomer ImplementationFinancial ModelsOperational Readiness AssessmentsCompetitive AnalysisContractual CommitmentsBusiness Development Operations
Soft Skills
FacilitationIssue ResolutionStakeholder CommunicationExecutive PresentationWritten Communication
Tools & Technologies
Microsoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft TeamsSalesforceAI-Enabled Productivity ToolsProgram-Management Tools
Certifications & Qualifications
PMP Certification
Industry Keywords
Consumer HealthHealthcareDiagnosticsLaboratory ServicesHealth SystemLife SciencesCommercial OperationsStrategic PartnershipsEnterprise OnboardingCustomer Relationship Management
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead end-to-end program management for priority Consumer Health opportunities from active deal development through customer confirmation and onboarding
- Translate commercial objectives into integrated workplans with milestones, deliverables, dependencies, decision points, and accountable owners
- Establish governance, operating rhythms, and executive reporting
- Maintain momentum across concurrent workstreams and intervene when execution challenges affect timing or customer commitments
- Provide program management guidance to VP-level and above leaders
- Lead Consumer Health corporate development and M&A project activity, including diligence support and post-close integration planning
- Coordinate stakeholders and subject matter experts across Commercial, Operations, Finance, Legal, Compliance, Information Technology, Marketing, Managed Care, Corporate Development, and other functions
- Facilitate working sessions, document decisions, drive issue resolution, and escalate matters with clear options and implications
- Lead external engagements with partners, health systems, and large customers, including C-suite executives
- Convert customer commitments into coordinated implementation plans
- Lead internal readiness activities for customer confirmation and onboarding
- Serve as the customer-facing Labcorp lead from close through onboarding and early-life support
- Coordinate business requirements, operational capabilities, contractual commitments, technology needs, financial considerations, and customer expectations
- Coordinate handoffs from business development to implementation and ongoing account ownership
- Manage risks, issues, assumptions, decisions, and interdependencies; develop mitigation plans
- Prepare executive updates on progress, decisions, tradeoffs, and leadership support needs
- Develop repeatable playbooks, templates, governance standards, and performance measures
- Use data, automation, and AI-enabled tools to improve planning, reporting, risk identification, decision support, and stakeholder communication
- Conduct market scans and structured research on consumer health and direct-to-consumer diagnostics
- Track competitor activity, new entrants, and emerging commercial models
- Deliver executive-level presentations on market trends, market evolution, and competitor activity
Requirements
What you’ll need- Bachelor’s degree in business, healthcare administration, project management, or operations
- 10 or more years of experience in program management, commercial operations, customer implementation or business development operations
- PMP certification
- Demonstrated experience leading complex, cross-functional programs in a matrixed organization
- Experience developing integrated workplans, governance structures, risk assessments, executive updates, and decision materials
- Demonstrated experience leading programs with direct exposure to VP-level and above stakeholders and external customer executives
- Strong written, verbal, facilitation, and executive communication skills
- Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and program-management tools
- Working knowledge of AI-enabled productivity tools
- Understanding of business cases, financial models, contractual commitments, or operational readiness assessments
- Healthcare, diagnostics, laboratory services, health system, or life sciences experience
- Experience supporting complex commercial deals, strategic partnerships, customer implementations, or enterprise onboarding
- Experience coordinating across commercial, operational, financial, legal, compliance, and technology functions
- Experience with Salesforce or another customer relationship management platform
- Ability to conduct market scanning, competitive analysis, and synthesis of external information into executive-ready insight
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan