Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Labcorp

Senior Account Manager, Client Success – Innovative Payor Partnerships

Labcorp

. Manage new, innovative client relationships with health plans and other healthcare payer clients .

Posted 10/9/2026full-timeRemote • New Jersey • United StatesSenior💰 $90,000 - $117,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client success and account management within the healthcare sector, with a strong focus on relationship building, compliance standards, and operational analytics. Proficient in managing cross-functional initiatives and delivering tailored solutions to meet client needs.

Highest-signal resume keywords
Client Success ManagementHealthcare Regulatory ComplianceCross-Functional Project ManagementAdvanced Business AcumenMicrosoft Office Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Relationship ManagementOperational AnalyticsFinancial AnalyticsKPI MonitoringContract ComplianceProposal DevelopmentData AnalysisMarket Competition AnalysisRevenue Optimization StrategiesHealth and Wellness Strategies
Soft Skills
Exceptional Communication SkillsStrong Leadership SkillsDetail-OrientedAbility to Influence DecisionsPrioritization Skills
Tools & Technologies
CRM ToolsAnalytic ToolsMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
Industry Keywords
Healthcare Payer ClientsClient Success MetricsNPSRenewal RatesDiagnostic IndustryWellness IndustryOnboardingService AdoptionSales PresentationsOperational Efficiencies

About the role

Key responsibilities & impact
  • Manage new, innovative client relationships with health plans and other healthcare payer clients
  • Act as the primary point of contact for onboarding, escalations, contractual questions, and ongoing operations
  • Coordinate outreach and follow-up for prospective partners across internal teams
  • Use CRM and analytic tools to maintain client data, track renewals, and generate actionable insights
  • Monitor and report client success metrics, including KPIs, NPS, renewal rates, and adoption metrics
  • Collect and analyze client feedback to improve service delivery and product offerings
  • Develop understanding of customer types, challenges, and objectives and align Labcorp products and solutions to their needs
  • Support customized proposals with tailored value propositions and novel pricing models
  • Lead cross-functional initiatives to integrate new client types into established processes
  • Collaborate with operations, product, and sales teams to align expectations, delivery, revenue growth, and service adoption
  • Perform customized operational and financial analytics covering sourcing trends, payment timeliness, contract compliance, and system access
  • Support sales presentations and prepare sales team members for product and operational nuances
  • Manage timelines, negotiate internal resources, and deliver on SLAs and client expectations

Requirements

What you’ll need
  • Bachelors degree
  • 5+ years experience healthcare experience, including knowledge of healthcare regulatory requirements and compliance standards
  • Strong ability to act independently in managing client and internal requests
  • Demonstrated ability to influence decisions while exercising sound judgment on when to escalate issues to management
  • Proven experience in client success or account management including onboarding and long-term relationship management
  • Skilled at managing multiple deadlines with a keen sense for prioritization
  • Advanced business acumen, including a strong understanding of business priorities, profitability metrics, revenue optimization strategies, market competition, and organizational efficiencies
  • Strong project management skills with ability to lead cross-functional initiatives
  • Advanced understanding of health and wellness strategies and delivery
  • Advanced understanding of business planning and execution
  • Exceptional communication skills and ability to interact successfully with senior leaders in client organizations
  • Strong leadership and client relationship-building skills
  • Strong Microsoft Office skills (primarily Excel, PowerPoint, Word)
  • Strong writing and editing skills
  • Highly detail-oriented writing, editing, and program management capabilities
  • Solid grasp of the diagnostic and wellness industries

Benefits

Comp & perks
  • Annual bonus under the Labcorp Bonus Plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan