Senior Employee Relations Manager

Labcorp

. Work with business managers on particularly complex employee relations cases that may require commercially acceptable solutions .

Posted 10/20/2026full-timeDurham • North Carolina • United StatesSenior💰 $110,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Employee Relations and Human Resource Business Partnering, with a strong understanding of employment and labor laws across multiple jurisdictions. Proven ability to lead teams, manage complex cases, and deliver effective upskilling programs while ensuring compliance with organizational policies and regulatory guidelines.

Highest-signal resume keywords

Employee Relations ExpertiseTeam Leadership ExperienceKnowledge of Employment LawsCase Management Tools FamiliarityHR Certification (PHR, SPHR, GPHR, CIPD)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsCase InvestigationData AnalysisPerformance ManagementPolicy ComplianceUpskilling Program DevelopmentConfidentiality MaintenanceTime ManagementSystems Thinking

Soft Skills

Interpersonal SkillsProblem SolvingOrganizational SkillsCommunication SkillsFlexibility

Tools & Technologies

Microsoft OfficeCase Management ToolsSpreadsheetsPowerPoint

Certifications & Qualifications

PHRSPHRGPHRCIPD

Industry Keywords

Employee RelationsHuman ResourcesLabor LawsRegulatory ComplianceHR Business Partnering

About the role

Key responsibilities & impact

Work with business managers on particularly complex employee relations cases that may require commercially acceptable solutions
Advise on formal processes in accordance with Labcorp policies and regulatory guidelines, including attendance issues, SOP violations, quality issues, investigations, and performance matters
Act as a second review and escalation point for team cases to ensure ER consistency
Approve all terminations within the assigned business area
Lead employee relations projects and activities
Coordinate information with senior ER team members to ensure compliance with federal, state, and local requirements
Ensure the team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally
Deliver upskilling when needed
Work with the metrics team to provide intelligence on business-unit case numbers, identify trends, and make business-focused recommendations
Work across the global ER team during busy periods
Own and steward relationships with leaders and HR Business Partners
Strengthen leader capability and address emerging issues early
Provide consistent, practical, and legally sound guidance across the employee-concern lifecycle
Oversee, escalate, and provide quality assurance for complex or high-risk matters
Lead and develop ER team members
Partner with ER leadership to drive insights, mitigate risk, and continuously improve ER effectiveness

Requirements

What you’ll need

Bachelor's Degree in business, law, human resources, or related subject
8 or more years' experience with Employee Relations or Human Resource Business Partnering role
1 or more years' experience leading a team
3 or more years' experience handling Employee Relations cases
Sound, expert knowledge of relevant employment and labor laws; ideally in more than one country
Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
Ability to maintain confidentiality with sensitive issues
Ability to investigate and to train their team to investigate
Ability to summarize cases succinctly and give regular case reviews
Ability to prioritize time-sensitive issues
Awareness of multiple HR disciplines and processes
Familiarity with case management tools and Microsoft Office
Proven customer service focus and organizational skills
Ability to problem solve, especially in regard to commercial decisions
Flexibility and willingness to deal with competing priorities and assist others as needed in a team environment
Excellent interpersonal skills with demonstrated patience, tact, and respect; great line manager track record
Demonstrated exceptional verbal and written communication skills
Ability to adopt a systems thinking approach
Appropriate HR Certification (PHR, SPHR, GPHR, CIPD, etc.) is preferred
1 or more years of experience using spreadsheets to analyze reporting data and developing PowerPoint presentations is preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability (STD)
Long-term disability (LTD)
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Annual bonus under the Labcorp Bonus Plan