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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Employee Relations, including handling complex cases and providing legally sound guidance. Proven ability to lead teams, deliver upskilling programs, and ensure compliance with employment laws and organizational policies.
Highest-signal resume keywords
Employee Relations ExpertiseTeam Leadership ExperienceKnowledge of Employment LawsCase Management Tools FamiliarityHR Certification (PHR, SPHR, GPHR, CIPD)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsHuman Resource Business PartneringCase InvestigationData Analysis Using SpreadsheetsUpskilling Program Development
Soft Skills
Interpersonal SkillsProblem SolvingOrganizational SkillsCommunication SkillsConfidentiality Maintenance
Tools & Technologies
Microsoft OfficeCase Management Tools
Certifications & Qualifications
PHRSPHRGPHRCIPD
Industry Keywords
Employee LifecycleLabor LawsHR DisciplinesComplianceCommercial Decisions
About the role
Key responsibilities & impact- Work with business managers on particularly complex employee relations cases requiring commercially acceptable solutions
- Advise on formal processes in accordance with Labcorp policies and regulatory guidelines
- Act as a second review and escalation point for team cases to ensure ER consistency
- Approve all terminations within the assigned business area
- Lead employee relations projects and activities
- Coordinate information with senior ER team members to ensure compliance with federal, state, and local requirements
- Ensure the team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally
- Deliver upskilling when appropriate
- Work with the metrics team to provide intelligence on business-unit case numbers, identify trends, and make business-focused recommendations
- Work across the global ER team during busy periods
- Serve as a trusted ER leader for leaders and HR Business Partners
- Provide consistent, practical, and legally sound guidance across the employee-concern lifecycle
- Oversee escalation support and quality assurance for complex or high-risk matters
- Lead and develop ER team members
- Partner with ER leadership to drive insights, mitigate risk, and continuously improve ER effectiveness
Requirements
What you’ll need- Bachelor's Degree in business, law, human resources, or related subject
- 8 or more years' experience with Employee Relations or Human Resource Business Partnering role
- 1 or more years' experience leading a team
- 3 or more years' experience handling Employee Relations cases
- Sound, expert knowledge of relevant employment and labor laws, ideally in more than one country
- Familiarity with Labcorp policies and relevant policies, tools, and documents
- Ability to maintain confidentiality with sensitive issues
- Ability to investigate and train a team to investigate
- Ability to summarize cases succinctly and give regular case reviews
- Ability to prioritize time-sensitive issues
- Awareness of multiple HR disciplines and processes, including compensation, benefits, and talent acquisition
- Familiarity with case management tools and Microsoft Office
- Proven customer service focus and organizational skills
- Ability to problem solve regarding commercial decisions
- Flexibility to handle competing priorities and assist others in a team environment
- Excellent interpersonal skills with demonstrated patience, tact, and respect
- Great line manager track record
- Exceptional verbal and written communication skills
- Ability to adopt a systems thinking approach
- Appropriate HR certification (PHR, SPHR, GPHR, CIPD, etc.) preferred
- 1 or more years of experience using spreadsheets to analyze reporting data and developing PowerPoint presentations preferred
- Current or prior Labcorp employee preferred
Benefits
Comp & perks- Annual bonus under the Labcorp Bonus Plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Hybrid work schedule for eligible applicants within 35 miles of Burlington or Durham, including a minimum of three in-office days per week
