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Lake Champlain Chamber

Caseworker – Inclusion Service

Lake Champlain Chamber

. Provide efficient and effective administrative support for the Inclusion SEND Service .

Posted 11/9/2026full-timePreston • United KingdomMid-LevelSenior💰 £29,071 - £33,119 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong administrative support capabilities within the Inclusion SEND Service, effectively liaising with families, schools, and multi-agency partners while managing documentation and case reviews. Committed to inclusive practices and understanding statutory SEND processes to ensure compliance with relevant legislation.

Highest-signal resume keywords
Administrative Support ExperienceUnderstanding Of SEND ProcessesClear Communication SkillsCasework ManagementCommitment To Inclusive Practice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Documentation PreparationNeeds Assessment CoordinationCase Review MaintenanceDigital Record KeepingStatutory Duty Compliance
Soft Skills
Calm Under PressurePeople-Facing ResponsibilitiesWillingness To Learn
Certifications & Qualifications
Disclosure And Barring Service (DBS) Application
Industry Keywords
SEND Code Of PracticeChildren And Families Act 2014Multi-Agency CollaborationStakeholder GuidanceEducational Settings Support

About the role

Key responsibilities & impact
  • Provide efficient and effective administrative support for the Inclusion SEND Service
  • Liaise with families, schools and multi-agency partners
  • Guide stakeholders through statutory SEND processes
  • Coordinate needs assessments and annual reviews
  • Prepare and maintain documentation for SEND panels and case reviews
  • Act as a point of contact for service users and professionals
  • Maintain accurate digital records
  • Support a designated group of educational settings
  • Help Lancashire County Council discharge its statutory duties under the SEND Code of Practice and Children and Families Act 2014
  • Place children, young people and their families at the centre of service practices and processes

Requirements

What you’ll need
  • Experience in administrative or casework roles
  • Ideally, experience with people-facing responsibilities
  • Confidence managing a busy caseload
  • Ability to stay calm under pressure
  • Clear communication with a wide range of audiences
  • Commitment to inclusive practice and safeguarding
  • Willingness to learn and develop
  • Understanding of SEND processes is helpful
  • GCSE grade 5 or equivalent in English and Maths
  • Successful applicant must apply to the Disclosure and Barring Service (DBS) for a disclosure

Benefits

Comp & perks
  • Hybrid working
  • 26 days annual leave rising to 32 days with service
  • 10 bank holidays
  • Option to buy additional leave
  • Local Government Pension Scheme
  • Wide range of discounts and salary-sacrifice benefits
  • Thorough induction
  • Ongoing CPD
  • Opportunities for professional qualifications
  • Regular supervision
  • Reflective practice and peer support
  • Flexible working patterns
  • Compassionate team culture
  • Career progression opportunities