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Head of Service – Highways Delivery
Lake Champlain Chamber. Lead delivery of highways services across Lancashire .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in highways engineering and operational delivery, with a strong focus on financial management, safety, and quality standards. Proven ability to lead large teams and manage complex capital and revenue programmes while fostering collaboration and continuous improvement.
Highest-signal resume keywords
Highways EngineeringBudget OwnershipLeadership of Large Operational TeamsHealth, Safety and Environmental LeadershipContract Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Highways MaintenanceInfrastructure DeliveryProgramme DeliveryQuality ManagementCDM RequirementsStatutory DutiesOperational DeliveryCapital Works ManagementEmergency ResponseNetwork Resilience
Soft Skills
Excellent CommunicationStakeholder ManagementCollaborative LeadershipInfluencing SkillsResilience
Certifications & Qualifications
Relevant Degree-Level QualificationMembership of ICE or CIHT
Industry Keywords
Capital ProgrammesRevenue ProgrammesMixed-Economy Delivery ModelsContinuous ImprovementCustomer-Focused Services
About the role
Key responsibilities & impact- Lead delivery of highways services across Lancashire
- Turn plans, investment and priorities into safe, high-quality network outcomes
- Lead a diverse workforce of more than 300 colleagues alongside contractors and supply chain partners
- Oversee capital works, maintenance and operational delivery, including winter service, emergency response and network resilience
- Provide strategic leadership while remaining connected to operational delivery
- Manage major capital and revenue programmes
- Act as Senior Responsible Officer for designated schemes
- Ensure strong financial control, safety, quality, sustainability and value for money
- Collaborate with Heads of Service, senior leaders, elected members and partners
- Ensure engineering standards, asset priorities and commercial governance translate into effective delivery
- Lead transformation and continuous improvement to create resilient, customer-focused services
Requirements
What you’ll need- Relevant degree-level qualification, or equivalent experience, in civil engineering, highways engineering or a related discipline, together with membership of a relevant professional body such as ICE or CIHT
- Significant experience delivering highways maintenance, infrastructure or comparable large-scale operational services, including complex projects or programmes and multiple concurrent schemes
- Proven leadership of large operational teams
- Strong experience of budget ownership, financial decision-making and programme delivery, including significant capital and revenue programmes
- Experience working across multi-disciplinary teams, contractors and supply chain partners
- Strong understanding of highways operations, maintenance and construction, relevant statutory duties, safe and compliant delivery, and CDM requirements
- Excellent communication, influencing and stakeholder-management skills
- Experience of health, safety and environmental leadership
- Understanding of quality management and continuous improvement within a large operational environment
- Knowledge of contract management and mixed-economy delivery models, including in-house and contracted service delivery
- Resilient, collaborative leadership style and ability to lead through change
- Ability to address and evidence all essential criteria from the person specification
Benefits
Comp & perks- 26 days annual leave plus bank holidays
- Flexible working opportunities
- Health and wellbeing support
- Family-friendly policies
- Financial and travel benefits
- Training and development opportunities