Customer Success Representative

Lamb Weston

. Generate, vet, and qualify digital, distributor, and inbound leads .

Posted 11/3/2026full-timeRemote • Oregon • United StatesJunior💰 $53,640 - $80,450 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a customer-centric approach with strong communication skills and the ability to manage accounts effectively. Proficient in Salesforce and CRM platforms, with a focus on driving retention and supporting sales initiatives in the foodservice industry.

Highest-signal resume keywords

Salesforce ManagementCustomer EngagementFoodservice Industry ExperienceStrong Communication SkillsBusiness Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationPipeline TrackingData ManagementCustomer QualificationFinancial Management

Soft Skills

Influencing SkillsNegotiation SkillsCollaborationProblem-SolvingCustomer Experience Focus

Tools & Technologies

Microsoft Office SuiteCRM PlatformsCanva

Industry Keywords

FoodserviceCustomer RetentionSales SupportMarketing CollaborationAccount Management

About the role

Key responsibilities & impact

Generate, vet, and qualify digital, distributor, and inbound leads
Serve as the first point of contact and capture critical customer information
Manage small accounts through pipeline tracking, conversion, and appropriate handoff to Sales
Maintain accurate customer and operator data in Salesforce
Drive retention through proactive engagement, post-sale loyalty tactics, and win-back efforts
Identify early churn risks and represent the voice of the customer
Support Sales with pre-call preparation, insights, presentations, pricing guidance, samples, and menu inspiration
Partner with Marketing on campaigns, field-ready materials, and innovation launches with follow-up
Act as a connector across teams to drive alignment and solution-focused execution
Support distributor and operator partnerships through collaboration, training, and education
Enable growth through promotions, innovation support, insights, and operational coordination
Provide foodshow support when needed to help drive engagement and execution

Requirements

What you’ll need

1–2 years of related sales or customer-facing experience in the foodservice industry
Bachelor’s degree in business, Marketing, or a related field preferred
Understanding of Microsoft Office Suite, CRM platforms, and Canva
Comfortable learning and using new technologies
Strong written and verbal communication skills with the ability to influence and negotiate
Fluency in English required
Demonstrated business and financial management skills with a strategic, results-oriented mindset
Proven customer-centric approach with a strong focus on delivering an exceptional customer experience
Willingness to travel up to 15% (local with occasional overnight)

Benefits

Comp & perks

Health insurance benefits: Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care
Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Industry leading 401(k) plan with generous company contributions
Financial Planning Services
Employee Stock purchase program
Health Savings Accounts
Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services
Compensation and bonus incentive programs