Business Development Manager

LanguageLine Solutions

. Build long-term, mutually beneficial relationships with prospective and current clients .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full sales cycle, including outbound prospecting, proposal development, and contract negotiation, while leveraging consultative selling techniques to meet client needs in translation and localization services. Proficient in building and maintaining client relationships and utilizing CRM tools like Salesforce for pipeline management and forecasting.

Highest-signal resume keywords

Full Sales Cycle ManagementConsultative Selling SkillsOutbound ProspectingTranslation And Localization ExperienceSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentProposal DevelopmentContract NegotiationLead QualificationPipeline DevelopmentPricing StrategyForecasting PracticesProject DeliveryValue PositioningObjection Handling

Soft Skills

Clear CommunicationPresentation SkillsRelationship BuildingOrganizationPrioritization

Tools & Technologies

SalesforceCRM SystemsLanguage TechnologyAI ServicesTranslation Software

Industry Keywords

TranslationLocalizationProfessional ServicesB2B SalesQuota-Carrying Sales

About the role

Key responsibilities & impact

Build long-term, mutually beneficial relationships with prospective and current clients
Develop new client leads and devise and execute strategies to secure agreements for translation, localization, and related solutions
Proactively identify, prospect, qualify, and close net-new business within an assigned U.S. territory or market segment
Own the full sales cycle from target-account research and outreach through discovery, solution development, proposal, negotiation, contract execution, and handoff to delivery
Build and maintain a qualified pipeline through outbound prospecting, referrals, networking, industry events, and coordinated marketing activity
Achieve assigned bookings, revenue, pipeline, and activity targets; maintain territory, account, and opportunity plans
Identify client business needs and position translation, localization, and related language solutions using a consultative, value-based approach
Lead discovery with business, procurement, operational, and technical stakeholders; gather requirements and coordinate internal subject-matter experts
Partner with Project Management, Operations, Finance, Legal, and other teams on estimates, solution designs, proposals, RFP/RFQ/RFI responses, statements of work, and commercial terms
Obtain internal approvals before submitting pricing, proposals, or contractual commitments
Deliver presentations and proposals, address objections, negotiate within approved parameters, and close opportunities
Maintain client, activity, opportunity, pipeline, next-step, and forecast data in Salesforce or other approved systems
Coordinate post-sale transition to Project Management, including scope, commitments, risks, and client expectations
Develop relationships with prospective clients and key decision-makers as the primary commercial contact
Maintain contact with newly won clients during implementation and resolve commercial or expectation-setting issues with delivery teams
Represent LanguageLine Solutions at client meetings, conferences, trade shows, and industry events
Travel within the United States as business needs require
Share client feedback, competitive intelligence, and market trends with internal teams
Support cross-functional process and quality improvement initiatives
Maintain knowledge of translation, localization, language technology, and relevant AI services
Support the Quality Management System and perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, marketing, communications, international business, or a related field is preferred, or an equivalent combination of education and relevant experience
Three or more years of quota-carrying business-to-business sales or business development experience selling professional services, technology, AI services, or other complex solutions
Demonstrated hunter track record of creating pipeline and closing net-new business while meeting or exceeding assigned sales goals
Experience managing the full sales cycle, including outbound prospecting, discovery, proposals or RFP responses, pricing, negotiation, contracting, and handoff
Translation or localization industry experience is preferred; relevant software, AI services, language technology, or technology-enabled services experience is also valued
Experience working independently across remote, cross-functional teams and managing multiple complex opportunities at different sales stages
Consultative and solution-selling skills, including discovery, business-case development, value positioning, objection handling, and closing
Strong outbound prospecting, lead qualification, account research, territory planning, and pipeline-development skills
Commercial and financial acumen, including pricing, margin awareness, deal structuring, and contract negotiation within approved authority
Proficiency with CRM, pipeline, and forecasting practices; experience with Salesforce is preferred
Clear written and verbal communication, presentation, and persuasion skills with senior business, procurement, operational, and technical stakeholders
Strong organization, follow-through, and prioritization across multiple opportunities, deadlines, and internal contributors
Ability to build credible relationships while maintaining confidentiality, sound judgment, and professional conduct
Working knowledge of translation and localization workflows, pricing, and project delivery, or the ability to learn the language-services business quickly
Familiarity with software, AI-enabled services, language technology, or other technology-enabled solutions is preferred
Ability to interpret sales activity, conversion, pipeline, and forecast data and use it to improve execution
Must be authorized to work in the United States without visa sponsorship

Benefits

Comp & perks

Ongoing professional development
Travel within the United States as business needs require
Reasonable accommodations throughout the employment process
Equal employment opportunity and nondiscrimination protections