Emerging Business Program Manager

LanguageLine Solutions

. Manage and prioritize a portfolio of emerging-business clients with under 1,000 lives and less than $12K of annual revenue .

Posted 11/10/2026full-timeRemote • Pennsylvania • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving skills to drive client value realization and retention while leveraging data and analytics tools. Proven ability to build trusted client relationships and collaborate across functional areas to achieve revenue growth and client success.

Highest-signal resume keywords

Client Relationship ManagementData And Analytics ProficiencySales Enablement Tools ExperienceRevenue Growth StrategiesHealth Benefits Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical AutomationReporting TemplatesClient Retention StrategiesRevenue RetentionProblem-SolvingPublic SpeakingEmployee EngagementHealth Outcomes ImprovementUtilization ImprovementClient Value Realization

Soft Skills

Excellent CommunicationInterpersonal SkillsSelf-MotivatedResults-DrivenCollaboration

Tools & Technologies

Sales Enablement ToolsData Analytics Tools

Industry Keywords

Health BenefitsCorporate Healthcare BenefitsHealth InsuranceConsultant/Broker FirmsHealthcare Service Providers

About the role

Key responsibilities & impact

Manage and prioritize a portfolio of emerging-business clients with under 1,000 lives and less than $12K of annual revenue
Drive organic growth, client value realization, client retention, and incremental revenue
Ensure clients achieve value through improved utilization, employee engagement, health outcomes, and relevant client initiatives
Retain clients across service lines, total population served, and margin
Use reporting templates and analytical automation to demonstrate program impact and identify incremental offerings
Achieve revenue retention and growth targets and implement strategies to meet them
Identify revenue streams, client dissatisfaction, service-quality issues, gaps in expected value, and low utilization; proactively address them
Develop trusted client relationships and communicate service value
Identify opportunities for clients to benefit from purchased and additional Health Advocate services
Leverage new engagement models and deliver high-value, low-cost client interactions
Coordinate handoffs from Business Development Executives to Client Success
Partner with Operations, Client Care, and Centers of Excellence to support onboarding and overall client success
Meet regular client-contact and KPI expectations, including leading indicators for at-risk clients
Liaise with Centers of Excellence on streamlined and automated support for contract inquiries, broker-of-record changes, utilization information, and related requests
Travel regularly to headquarters, client locations, partner locations, and industry events
Initiate and respond to special projects and additional business-growth duties

Requirements

What you’ll need

Bachelor's degree preferred
Master's degree or other advanced degree in a relevant discipline is a plus
2+ years proven experience and track-record of performance in a sales, marketing, or customer service preferred
Strong knowledge and understanding of data and analytics concepts, tools, and methodologies
Strong knowledge of and experience with sales enablement tools and technologies
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers
Demonstrated ability to collaborate effectively with all functional areas
Self-motivated and results-driven, with the ability to work independently and collaboratively in a fast-paced environment
Strong analytical and problem-solving skills, with the ability to understand customer needs, uncover hidden or emerging opportunities, and translate insights into compelling solutions
Proficiency in public speaking
Willingness to travel as needed to meet with customers and attend industry events
Health benefits industry knowledge/experience with either consultant/broker firms, benefits management, corporate healthcare benefits, health insurance/payers, or healthcare service providers is preferred

Benefits

Comp & perks

Competitive compensation package
Generous commission scale for “new logo” sales
Robust medical coverage
Dental & vision benefits
Tuition assistance
401(k) savings plan with company match
Paid time off (PTO)
Paid holidays
Access to Health Advocate programs, including EAP and wellness
All work equipment provided
Select prospecting software provided
Product training provided