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Igbo Interpreter
LanguageLine Solutions. Handle on-demand telephone interpreting calls between Igbo and English speakers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Fluency in Igbo and English with a strong understanding of cultural dynamics, alongside the ability to interpret accurately across various industries such as healthcare, finance, and law enforcement. Demonstrates excellent listening, retention, and note-taking skills while maintaining professionalism and neutrality during sensitive conversations.
Highest-signal resume keywords
Fluency In Igbo And EnglishCultural CompetencyExcellent Listening SkillsInterpretation Across IndustriesAdaptability To Technology Enhancements
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephone InterpretingInterpretation ProtocolsTerminology UnderstandingLanguage AssessmentTranslationTyping ProficiencyManual Dexterity
Soft Skills
Cultural SensitivityProfessional DemeanorCalmness Under PressureNeutrality And Objectivity
Tools & Technologies
LLS Technology EnhancementsDesktop/Laptop With WindowsMacOSChromeOSHigh-Speed Internet
Industry Keywords
HealthcareGovernmentInsuranceFinanceUtilitiesTravel And HospitalityBusinessLaw EnforcementCourt911 Services
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Handle on-demand telephone interpreting calls between Igbo and English speakers
- Render the meaning of conversations accurately according to established interpretation protocols
- Interpret across healthcare, government, insurance, finance, utilities, travel and hospitality, business, law enforcement, court, and 911 industries
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions
- Maintain a professional demeanor throughout interpreting sessions
- Remain calm during emotional, sensitive, or emergency calls, including 911 calls
- Maintain punctuality and availability during work hours
- Follow client instructions and protocols while avoiding unauthorized interaction with limited-English speakers
- Use appropriate terminology and understand procedures across various industries
- Demonstrate cultural sensitivity in a diverse environment
- Provide required service standards during extended calls and high call volumes
- Work from a home office with a quiet and secure environment
Requirements
What you’ll need- Fluency in Igbo and English and skilled in the associated cultural dynamics
- Ability to provide cultural competency and assess regional and accent differences
- Excellent listening, retention and note-taking skills
- Ability to remain neutral and objective during sensitive subjects
- Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
- Must be able to adapt to LLS technology enhancements
- Must be at least 18 years of age
- Legally authorized to work in the United States
- Must have work authorization that does not now or in the future require visa sponsorship
- High school diploma or equivalent
- Ability to read and write the requested languages highly preferred
- Dedicated personal device for business purposes
- Desktop/laptop with Windows, MacOS, or ChromeOS, or acceptable tablet/smartphone
- High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms
- Access to a quiet space free from background noise or distraction
- Ability to operate a keyboard and mouse and remain stationary in front of a computer most of the workday
- Ability to operate company-provided software and systems
- Sufficient manual dexterity to type or write
- Ability to lift up to 26 lbs.
- May be required to complete a post-offer, pre-employment background check and/or drug screen based on location
Benefits
Comp & perks- Employee Referral Program
- Advancement opportunities within the organization
- Interpreter support
- An inclusive and diverse work environment
- Training that is the best in the industry
- Opportunities to learn new skills and further develop skillset
- Support from a Senior Language Specialist and Interpreter and Technology Help Desks
- Independent contractor position; not eligible for employee benefits