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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management within the localization industry, with a strong focus on client relationship management, process improvement, and effective communication. Proficient in developing and executing localization solutions while ensuring project delivery meets quality standards and timelines.
Highest-signal resume keywords
Project Management FundamentalsClient Relationship ManagementLocalization Solutions DevelopmentMS Word Suite ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementLocalization SolutionsDatabase FunctionsQuality Control ProceduresMulti-tasking
Soft Skills
Attention to DetailOral CommunicationWritten CommunicationInterpersonal SkillsResourcefulness
Tools & Technologies
MS WordExcelPowerPointOutlookWorkFront
Industry Keywords
Localization IndustryClient ManagementProcess ImprovementQuality StandardsBusiness Opportunities
About the role
Key responsibilities & impact- Develop localization solutions and workflows
- Ensure timely and accurate completion of projects
- Work closely with Client Managers to maximize revenue opportunities
- Build and maintain long-term relationships with clients
- Mentor and supervise Project Managers and Project Coordinators
- Serve as a primary point of contact for clients
- Identify new business opportunities from existing clients and communicate them to Sales
- Develop and execute solutions for current and prospective clients
- Support Sales in closing new business opportunities
- Resolve client issues and maintain close client contact
- Recommend process, procedure, and service improvements
- Develop project schedules and maintain communication lines
- Maintain and update WorkFront, LLTS Wiki, and other databases with client communications
- Represent LanguageLine at trade shows, expositions, and conferences when necessary
- Conduct visits to current and prospective clients
- Participate in cross-functional process and quality improvement teams
- Arrange and assign linguists for projects
- Manage linguist and contractor relationships and delivery timelines
- Monitor quality control procedures
- Track projects and report status and key issues to Account Executives
- Ensure projects are delivered on time, within budget, and to required quality standards
- Communicate with clients about project activity, change orders, and status
- Authorize and sign off on projects delivered to clients
- Provide training and consulting to Project Managers
- Participate as a consultant in systems development activities
- Perform other duties assigned by company leadership
Requirements
What you’ll need- Knowledge of MS Word suite (Word, Excel, PPT, Outlook)
- Thorough knowledge of project management fundamentals as they apply to the localization industry
- Exceptional attention to detail, organizational skills, and ability to multi-task
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Foreign language skills a plus
- A minimum of a Bachelor's degree or equivalent experience
- Hands-on knowledge of database functions and concepts
- Ability to work independently and be resourceful
- Proven organizational and communication skills
- For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship
Benefits
Comp & perks- Reasonable accommodations throughout the application and employment process
- Equal opportunity and nondiscrimination protections
- Priority referrals for protected veterans through appropriate employment service delivery systems