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Sinhala Interpreter
LanguageLine Solutions. Handle on-demand telephone interpreting sessions between Sinhala and English speakers .
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Handle on-demand telephone interpreting sessions between Sinhala and English speakers
- Render accurate concepts and meanings according to interpretation protocols
- Interpret across healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and 911 contexts
- Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions
- Maintain a professional demeanor throughout interpreting sessions
- Remain calm during difficult, emotional, or emergency calls, including 911 calls
- Maintain punctuality and availability during work hours
- Follow client instructions and established protocols
- Use appropriate terminology and understand industry procedures
- Demonstrate cultural sensitivity while working in a diverse environment
- Work from a quiet and secure home office
- Provide verbal interpretation only; the position does not involve written translation
Requirements
What you’ll need- Fluency in Sinhala and English and skilled in the associated cultural dynamics
- Ability to provide cultural competency and assess regional and accent differences
- Excellent listening, retention, and note-taking skills
- Ability to remain neutral and objective during sensitive conversations
- Ability to adapt to LLS technology enhancements
- Must be at least 18 years of age
- Legally authorized to work in the United States
- Must have work authorization that does not now or in the future require visa sponsorship
- High school diploma or equivalent
- Ability to read and write the requested languages highly preferred
- Dedicated personal device for business purposes
- Desktop/laptop with Windows, MacOS, or ChromeOS, or acceptable tablet/smartphone
- High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms
- Access to a quiet, distraction-free space
- Ability to operate a keyboard, mouse, company software, and systems
- Sufficient manual dexterity to type or write
- Ability to lift up to 26 lbs.
- Must be able to remain stationary in front of a computer for most of the workday
- Background check and/or drug screen may be required based on location
- Candidates currently employed by a LanguageLine Solutions client or affiliated business may not be eligible for consideration
Benefits
Comp & perks- Employee Referral Program
- Advancement opportunities within the organization
- Interpreter support
- Inclusive and diverse work environment
- Training and opportunities to develop new skills
- Support from a Senior Language Specialist, Interpreter Help Desk, and Technology Help Desk
- Independent contractor position is not eligible for employee benefits