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LanguageLine Solutions

Tongan Interpreter

LanguageLine Solutions

. Handle on-demand telephone interpreting calls between Tongan and English speakers .

Posted 11/7/2026part-timeRemote • United StatesSeniorLead💰 $1 - $1 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in Tongan and English with cultural competency, providing accurate and neutral interpretation across various sectors including healthcare and law enforcement. Maintains professionalism and adheres to established protocols while managing sensitive conversations and high call volumes.

Highest-signal resume keywords
Fluency In Tongan And EnglishCultural CompetencyExcellent Listening And Note-Taking SkillsAbility To Remain Neutral And ObjectiveAdaptability To Technology Enhancements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Verbal InterpretationUnderstanding Of Interpretation ProtocolsTerminology Proficiency Across IndustriesAbility To Operate Company-Provided SoftwareManual Dexterity For Typing
Soft Skills
ProfessionalismCultural SensitivityCalmness Under PressurePunctualityCourteous Communication
Tools & Technologies
Desktop/Laptop ComputerWindowsMacOSChromeOSHigh-Speed Internet
Industry Keywords
HealthcareGovernmentInsuranceFinanceLaw Enforcement

Tech Stack

Tools & technologies
MacOS

About the role

Key responsibilities & impact
  • Handle on-demand telephone interpreting calls between Tongan and English speakers
  • Render accurate concepts and meanings according to established interpretation protocols
  • Interpret across healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and 911 settings
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions
  • Maintain a professional, courteous, neutral, and objective demeanor
  • Remain calm during sensitive or emergency calls, including 911 calls
  • Maintain punctuality and availability during work hours
  • Follow client instructions and interpretation protocols
  • Use appropriate terminology and understand procedures across multiple industries
  • Demonstrate cultural sensitivity in a diverse environment
  • Respond promptly to interpreting sessions and meet company service standards during extended calls or high call volumes
  • Work from a quiet and secure home office
  • Verbally interpret; the position does not involve written translation

Requirements

What you’ll need
  • Fluency in Tongan and English and skilled in the associated cultural dynamics
  • Ability to provide cultural competency and assess regional and accent differences
  • Excellent listening, retention and note-taking skills
  • Ability to remain neutral and objective during sensitive conversations
  • Ability to adapt to LanguageLine Solutions technology enhancements
  • Must be at least 18 years of age
  • Legally authorized to work in the United States
  • Must have work authorization that does not now or in the future require visa sponsorship
  • High school diploma or equivalent
  • Dedicated personal device for business purposes
  • Desktop/laptop computer with Windows, MacOS, or ChromeOS, or acceptable tablet/smartphone
  • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms
  • Access to a quiet space free from background noise or distraction
  • Ability to operate a keyboard and mouse and remain stationary in front of a computer most of the workday
  • Ability to operate company-provided software and systems
  • Sufficient manual dexterity to type or write
  • Ability to lift up to 26 lbs
  • Ability to read and write the requested languages highly preferred
  • Education or work experience in language-related fields preferred
  • Post-offer pre-employment background check and/or drug screen may be required based on location

Benefits

Comp & perks
  • Employee Referral Program
  • Advancement opportunities within the organization
  • Interpreter support
  • An inclusive and diverse work environment
  • Training and opportunities to develop new skills
  • Support from a Senior Language Specialist and Interpreter and Technology Help Desks
  • Independent contractor position; not eligible for employee benefits