Associate Director of Administration

Latham & Watkins

. Lead the strategy, delivery, and continual evolution of professional and administrative support functions within the New York office .

Posted 9/30/2026full-timeNew York City • New York • United StatesSenior💰 $250,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in managing professional and administrative support functions, with a focus on service delivery, workforce planning, and operational effectiveness. Proven ability to build high-performing teams and implement strategic initiatives that enhance organizational culture and service excellence.

Highest-signal resume keywords

Leadership ExperienceService Delivery ManagementWorkforce PlanningOrganizational EffectivenessTalent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementService Delivery StrategyOrganizational Change ImplementationWorkforce ManagementAccountability Frameworks

Soft Skills

Communication SkillsRelationship ManagementInfluencing SkillsTeam DevelopmentMentoring

Industry Keywords

Professional ServicesLegal ServicesAdministrative SupportHuman ResourcesBusiness Operations

About the role

Key responsibilities & impact

Lead the strategy, delivery, and continual evolution of professional and administrative support functions within the New York office
Leverage Attorney Support, Executive Assistant, Early Career, centralized administrative support teams, and other support models to ensure exceptional service
Establish service delivery standards, operating expectations, and accountability frameworks across core verticals
Evaluate and enhance support models, staffing approaches, workflows, organizational structures, and service delivery strategies
Provide leadership and oversight for Attorney Support, Executive Assistant, and Early Career leadership teams
Partner with local and global colleagues to ensure effective operations, employee development, accountability, and service excellence
Partner with office leadership, practice leadership, Human Resources, Business Services Recruiting, and Learning & Development on workforce strategies
Lead hiring, onboarding, training, mentoring, succession planning, and retention initiatives
Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information

Requirements

What you’ll need

A bachelor's degree
A minimum of eight (8) years of progressive leadership experience within professional services, legal services, administration, operations, human resources, talent development, workforce management, or related business services functions
Demonstrated experience leading managers and developing high-performing teams
Significant experience managing service delivery functions with responsibility for workforce planning, operational effectiveness, talent development, accountability, and customer service
Proven success building strong organizational cultures focused on superior support, accountability, development, and service excellence
Demonstrated experience leading organizational change and implementing operational improvements
Experience partnering with senior leaders on strategic planning, workforce strategy, talent management, and business operations initiatives
Exceptional leadership, communication, relationship management, and influencing skills
Ability to build, develop, and lead high-performing teams
Strong workforce planning, organizational effectiveness, operational management, and service delivery expertise

Benefits

Comp & perks

Generous total compensation package with bonuses awarded in recognition of both individual and firm performance
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year
PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs, including mental health services, mindfulness and resiliency, medical resources, well-being events, and more
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff