Business Development Manager – Marketing Technology, Foundation Operations

Latham & Watkins

. Lead the strategy and implementation of Latham’s business intelligence and experience management platform, Foundation .

Posted 9/15/2026full-timeLos Angeles • California • United StatesSeniorLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of Litera Foundation platform administration, configuration, and data management, with a strong focus on integrating business intelligence solutions to enhance operational performance and client engagement. Proven ability to lead cross-functional initiatives and communicate effectively with both technical and non-technical stakeholders.

Highest-signal resume keywords

Litera Foundation AdministrationBusiness Intelligence StrategyData GovernanceWorkflow DesignCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform ConfigurationTaxonomy DesignData MappingSurvey DeploymentReporting AccuracyIntegration PlanningData ManagementBusiness Development AnalyticsTroubleshootingRequirements Analysis

Soft Skills

CommunicationProblem-SolvingCollaborationCoaching

Tools & Technologies

Foundation PlatformPeppermint CRM

Industry Keywords

Legal MarketingProfessional ServicesConsulting IndustryEnterprise Software Administration

About the role

Key responsibilities & impact

Lead the strategy and implementation of Latham’s business intelligence and experience management platform, Foundation
Serve as the day-to-day Foundation administrator and subject matter expert
Maintain in-depth knowledge of the platform’s capabilities, configuration, integrations, processes, workflows, and operational performance
Manage system operations and performance, troubleshoot issues, and partner with Technology to design and implement sustainable solutions
Lead end-to-end platform development, including configuration, taxonomy and field design, data mapping, integration planning, survey deployment, search views, reporting, and rollout strategies
Identify opportunities to integrate Foundation data with Peppermint CRM to improve targeting, business planning, and client teaming efforts
Lead evaluation of new fields and configuration changes, preventing duplication, ambiguity, unnecessary complexity, and inconsistent data structures
Collaborate with BD professionals and technology trainers on learning programs, proactive outreach, and Foundation coaching
Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information

Requirements

What you’ll need

Bachelor’s degree in business analytics, marketing, information systems, or a related field
Minimum of six (6) years of relevant, progressively responsible experience in business intelligence, legal marketing or business development analytics, enterprise software administration, data management, or experience management systems
At least two (2) years administering or leading Litera Foundation or a comparable platform
Minimum of seven (7) years of cumulative experience
Advanced knowledge of Litera Foundation, including platform administration, configuration, taxonomy design, survey deployment, search views, reporting, and related workflows
Knowledge of data governance, taxonomy management, quality control, workflow design, documentation, and reporting accuracy
Ability to gather and analyze requirements, evaluate configuration decisions, troubleshoot issues, and translate business needs into scalable technical and process solutions
Experience deploying and supporting software, managing data processes and workflows, leading cross-functional initiatives, and communicating with technical and nontechnical stakeholders
Prior law firm, professional services, or consulting industry experience preferred

Benefits

Comp & perks

Bonuses awarded in recognition of individual and firm performance
Healthcare, life and disability insurance
Generous 401k plan
At least 11 paid holidays per year
PTO program accruing 23 days during the first year and growing with tenure
Well-being programs, including mental health services, mindfulness and resiliency, medical resources, and well-being events
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Flexible working schedule that allows for a hybrid and in-office presence may be available