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Enterprise Applications Analyst II
Latham & Watkins. Support the design, implementation, and maintenance of the firm’s enterprise software application platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the administration and deployment of Microsoft Windows Enterprise and relational databases, along with proficiency in software support and training. Capable of enhancing enterprise software applications and providing technical support in a multi-office environment.
Highest-signal resume keywords
Microsoft Windows Enterprise AdministrationRelational Database MaintenanceUnattended Software Deployment ToolsSoftware Support ExperienceTraining and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Windows ServerMicrosoft OfficeSoftware InstallationSoftware UpgradeTechnical Documentation
Soft Skills
TroubleshootingCommunicationTraining Delivery
Tools & Technologies
Enterprise Software ApplicationsRecruitment SoftwareTechnical Support Tools
Certifications & Qualifications
Bachelor’s Degree in Computer Science
Industry Keywords
Legal TechnologyMulti-Office EnvironmentEnd-User Support
About the role
Key responsibilities & impact- Support the design, implementation, and maintenance of the firm’s enterprise software application platforms
- Propose enhancements and new software solutions for legal professionals and administrative departments
- Troubleshoot software problems for firm users related to firmwide and departmentally-driven technology projects
- Install, maintain, and upgrade software for all firm users
- Make recommendations to the manager regarding standards for firm software
- Produce training materials and deliver training to regional trainers, the Global Technology Support Centre, and end-users
- Provide additional end-user technical support
- Support administration, maintenance, and optimization of people/organization software or recruitment software
Requirements
What you’ll need- Bachelor’s degree or equivalent in computer science or a related field or appropriate work experience
- Knowledge and proficiency in the administration and deployment of Microsoft Windows Enterprise, Microsoft Windows Server, and Microsoft Office (Word, PowerPoint, Excel, and Outlook)
- Knowledge and proficiency with administration and maintenance of relational databases used by supported applications
- Proficiency with unattended software deployment tools
- Experience in a software support role
- Experience providing upper-level support, training, or mentoring for other technology department personnel, preferably
- Experience with enterprise-class software installations and upgrades, training, and technical documentation, preferably
- Experience supporting a large, multi-office environment, preferably
Benefits
Comp & perks- Bonuses awarded in recognition of both individual and firm performance
- Health insurance
- Group income protection and life assurance
- Pension plan
- Wellness programs
- Employee discounts
- Global Affinity Groups
- Supportive network with common interests