Senior Coordinator – Attorney Support Workflow Operations

Latham & Watkins

. Organize and oversee the quality of work and workflow of the PROS team .

Posted 11/9/2026full-timeUnited StatesSenior💰 $100,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and mentoring capabilities while ensuring high-quality workflow and customer service excellence. Proficient in managing sensitive information and implementing continuous improvement strategies in a legal or professional services environment.

Highest-signal resume keywords

Leadership SkillsMicrosoft Office ProficiencyContinuous Improvement StrategiesLegal Environment ExperienceTeam Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Word ProcessingSpreadsheet SoftwareChrome RiverOutlookCisco PhoneIntappIManageFoundationEvent Management System

Soft Skills

OrganizingPlanningProblem-SolvingDecision-MakingCoaching

Certifications & Qualifications

High School DiplomaBachelor's Degree

Industry Keywords

Legal EnvironmentProfessional ServicesCustomer ServiceConfidential Information Management

About the role

Key responsibilities & impact

Organize and oversee the quality of work and workflow of the PROS team
Ensure objectives are met in a timely manner
Leverage additional support centers, as appropriate, to ensure excellence in customer service
Train new team members and provide ongoing support
Counsel and coach team members around performance deficiencies
Proactively provide growth opportunities
Implement continuous improvement strategies based on feedback from PROS lawyers and local office management
Provide input to mid-year and year-end reviews
Respond to employee and lawyer concerns and escalate complicated matters to the appropriate Manager
Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information

Requirements

What you’ll need

Leadership skills including organizing, planning, problem-solving, and decision-making necessary for effective mentoring
Strong knowledge and proficiency in PC applications, including word processing, spreadsheet software, and Microsoft Office
Knowledge of Chrome River, Outlook, Cisco Phone, Intapp, iManage, Foundation, Event Management System, and specific technology as assigned
A high school diploma or equivalent
A bachelor’s degree or equivalent, preferably
A minimum of one (1) year of experience in a legal or professional services environment
A minimum of five (5) years of cumulative professional experience

Benefits

Comp & perks

Bonuses awarded in recognition of individual and firm performance
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year
PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Flexible working schedule that allows for a hybrid and in-office presence may be available