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Receptionist
Latino Legends. Answer, filter, and route primary inbound calls for the corporate office .
About the role
Key responsibilities & impact- Answer, filter, and route primary inbound calls for the corporate office
- Provide sales overflow support during high-volume periods
- Resolve routine inquiries and escalate complex calls to Regional Managers, Property Managers, or relevant departments
- Monitor, reply to, and organize main email account messages
- Oversee website chatbot chats and online contact form submissions
- Log and forward inquiries to the correct property or regional office
- Assess client needs and resolve issues within scope of authority
- Track pending requests for timely resolution and follow-up
- Maintain call and inquiry tracking logs
- Assist with document preparation, data entry, and filing
- Provide occasional after-hours or weekend monitoring for urgent emails and calls
Requirements
What you’ll need- 1–2+ years in receptionist, administrative support, or corporate customer service roles
- High school diploma or equivalent
- Exceptional verbal and written English communication skills with a professional demeanor
- Experience with Microsoft Office Suite (Word, Excel, Outlook)
- Comfortable learning web chat and phone software
- Excellent time management, problem-solving, and multitasking abilities
- Prior experience in real estate or property management is a plus, but not required
- Availability Monday to Friday, 8:00 AM–5:00 PM MST
- Independent Contractor employment arrangement
Benefits
Comp & perks- 80 hours paid time off (PTO) per year
- U.S. holidays off
- Holiday bonuses
- Bi-weekly base payments