Latino Legends

Receptionist

• Answer, filter, and route primary inbound calls for the corporate office
• Provide sales overflow support during high-volume periods
• Resolve routine inquiries and escalate complex calls to Regional Managers, Property Managers, or relevant departments
• Monitor, reply to, and organize main email account messages
• Oversee website chatbot chats and online contact form submissions
• Log and forward inquiries to the correct property or regional office
• Assess client needs and resolve issues within scope of authority
• Track pending requests for timely resolution and follow-up
• Maintain call and inquiry tracking logs
• Assist with document preparation, data entry, and filing
• Provide occasional after-hours or weekend monitoring for urgent emails and calls

Ecommerce

• Manage day-to-day accounting operations, monthly close, AP, AR, inventory accounting, treasury support, and financial reporting
• Own the full AP cycle in NetSuite, including bill entry, coding, purchase order matching, approvals, payment preparation, reconciliations, discrepancy resolution, payment runs, and remittance records
• Own invoicing and cash application across direct-to-consumer, retail, and commercial channels
• Manage collections, resolve unapplied payments and credits, reconcile customer accounts, prepare statements, and report on AR aging
• Manage monthly close and prepare accruals, prepaid amortization, fixed asset and depreciation entries, recurring journal entries, balance-sheet reconciliations, and reconciliation packages
• Analyze and explain material month-over-month fluctuations and improve the close process
• Record inventory receipts, match purchase orders and supplier invoices, investigate receiving discrepancies, and allocate landed costs
• Accrue and reconcile customs and tariff obligations; maintain duty and tariff outflow schedules
• Investigate inventory variances and support cycle counts and reserve analysis
• Prepare borrowing base certificates and credit-facility reporting; track covenant compliance dates
• Support the rolling 13-week cash forecast and prepare daily and weekly cash-position reporting
• Manage expense reports, corporate card coding, vendor onboarding, finance document management, master data, and SOP creation
• Report directly to the VP of Finance and collaborate with U.S. vendors, customers, and stakeholders
• Learn systems and processes, take ownership of AP and AR, own the month-end close, prepare reconciliations and borrowing-base materials, and identify process improvements during the first 90 days

Senior E-commerce Accountant

Accounts Payable

• Record invoices to the correct properties, entities, accounts, and project codes
• Audit invoices for duplicates and missing information
• Secure budget owner approvals and supporting evidence
• Hold suspicious or unsupported invoices and escalate policy exceptions
• Maintain vendor tax records, payment details, and required documentation
• Verify payroll rates, hours, employee changes, bonuses, and reimbursement receipts
• Prepare payment batches according to approved invoices and Controller cash priorities
• Reconcile vendor statements and resolve credits, duplicate charges, overdue balances, and disputes
• Communicate with vendors and internal stakeholders
• Report directly to the Controller
• Deliver accurate payment batches and payroll submissions on or before deadlines
• Maintain complete vendor records and proactively resolve payable issues

Accounts Payable Specialist

Financial Planning and Analysis

• Maintain financial and operational compliance requirements, deadlines, and accountable owners
• Coordinate approved documents for lender, insurance, tax, license, and contract submissions
• Maintain inspection records, filings, certificates, and renewal tracking
• Review financial approvals and operational records for missing evidence and procedural gaps
• Follow up on corrective actions and escalate overdue items to the Controller
• Track delinquent balances, case statuses, and next actions
• Verify site collection SOP compliance, notices, and eviction filings
• Submit and manage bond claims through payment, including missing evidence and appeals
• Manage collection agency referrals, open cases, and net recovery tracking
• Report actual recoveries, fees, and open cases against Controller-set targets

Receptionist

Senior E-commerce Accountant

Accounts Payable Specialist

Financial and Operational Compliance Coordinator